Accounts Receivable Specialist

About Us

WE ARE Renewal by Andersen of Central Virginia, the replacement division of Andersen Windows, is looking for an Accounts Receivable Specialist to join its growing team. This is a full-time, in-office position based in our Richmond office located on Deep Rock Road in the West End. The role operates in a fast-paced, deadline-driven environment and offers the opportunity to be part of a collaborative and growing team.

Our Culture

Our focus is people. Every member of our team is committed to taking care of our customers, the community we serve, and each other. We foster a culture of inclusion, respect, and growth, where employees are empowered to reach their full potential.

Your Role

The Accounts Receivable Specialist is responsible for managing final payments, maintaining accurate receivables records, and supporting the collections process.

Key Responsibilities:

• Process all final payments from orders, including check, credit card, and financed transactions
• Ensure compliance with federal requirements when processing financed orders
• Contact homeowners regarding open balances via phone, email, and text
• Review and reconcile Accounts Receivable reports to ensure accuracy
• Collaborate cross-functionally with departments to determine order status for collections
• Partner with leadership to review and follow established collection processes
• Research discrepancies and resolve past-due accounts
• Maintain accurate and up-to-date customer account records
• Assist with monthly reconciliation and reporting as needed
• Perform other related duties as assigned

What You Bring

• Minimum of 2 years of accounts receivable experience required
• Strong communication skills (written and verbal), with the ability to handle collections professionally
• Proficiency in Microsoft Office Suite
• Strong attention to detail and organizational skills
• Ability to work collaboratively across departments
• Comfortable working in a fast-paced environment
• Ability to manage multiple priorities and meet deadlines

What We Offer

• Positive, team-oriented culture
• Comprehensive benefits package (medical, dental, vision, STD, 401k with match)
• PTO: 15 days annually in your first year!
• Community involvement through volunteer and charitable programs
• Compensation: $22/hour

Why Work at This Company?

We have a culture of making a difference. Our employees help make Renewal by Andersen an extraordinary workplace by supporting one another and giving back to the community. Through strong core values and a commitment to excellence, we create an environment where employees can grow and succeed. Apply today!