Accounts Receivable Specialist
Open Roles at Forest Family Dentistry • Austin, Texas • Full Time
Posted on Fri, Jun 19, 2026
About the role
- Forest Family Dentistry is seeking an experienced Accounts Receivable Specialist to join our team. The ideal candidate will have working knowledge of dental insurance, patient A/R and Open Dental.
What you'll do
- Work closely with the Accounts Team and Revenue Cycler Manager to meet goals and improve Accounts Receivable metrics.
- Post insurance payments (EFT’s and Checks) and patient payments accurately in Open Dental.
- Verify new or existing insurance plans to provide accurate estimates
- Review patient accounts regularly to identify overdue balances and aging accounts.
- Communicate with patients to explain insurance coverage and outstanding amounts while maintaining a positive rapport and minimizing conflicts.
Qualifications
- 1+ years of experience in dental preferred.
- Experience with billing, accounts receivable, or related roles, with a strong understanding of insurance and payments.
- Ability to work independently and as part of a team.
- Excellent customer service skills.
We Offer
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401 K
- PTO and paid holidays
- Bonus Opportunities
- 34-40 Hours per week