Accounts Receivable Specialist

Looking for a knowledgeable, detail-oriented candidate to join our Accounts Receivable team to support our nationwide resorts!

Work Type: Full-time. Hourly. Year-round. 

Work Schedule: 9AM-5PM. 40hrs a week. 8-hour shifts.

Location: Fully remote opportunity.

Robust benefits package available.

Position Summary:

In this role the Accounts Receivable Specialist responsibilities include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. You will also be responsible to create invoices according to company practices and submit them for approval by management or guests. 

Follows all company policies and procedures, personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards.  Perform other reasonable job duties as requested by Supervisors.  

Key Responsibilities

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Creates invoices according to company practices; submits invoices to customers.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Creates reports regarding the status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
• Assists in generating monthly billing statements based on the general ledger.
• Assists Accounting Manager in reconciling revenue accounts each month.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays changes of information to appropriate employees.
• Performs other related duties as assigned.

Qualities & Characteristics

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

Preferred Qualifications

**Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.**

• High school diploma or equivalent required; Associates or Bachelor’s degree in Accounting preferred.
• At least two years of related experience required.

Company Culture

• Celebrate Success
• Strive for Excellence
• Seek to Understand
• Adapt Quickly
• Tell the Truth
• Change Champions
• Human Centric