Accounts Receivable Specialist

What We Do:  

KinderSystems (www.KinderSystems.com) is the leading provider of subsidy management software-as-a-service (SaaS) solutions to state agencies, Head Start programs, and child care providers. Built and supported by industry experts, KinderSystems envisions a world where all families, no matter their income level, have access to high quality child care. Hundreds of agencies in the publicly funded child care sector use KinderSystems applications via the cloud or mobile devices to streamline their operations, ensure compliance with government regulations, and meet the needs of the families they serve. 

We are seeking a part-time Accounts Receivable Specialist (approximately 20 hours per week) for a temporary-to-permanent role. The initial assignment is approximately six months, with the potential to transition to a full-time, permanent position. This is a hybrid role requiring you to stop by the office in Escondido, CA three days per week. Hours are flexible within the 8:00 AM–5:00 PM business window. 

How we’ll keep you busy: 

Finance/Accounts Receivable    

• Assist with the Annual Audit  
• Invoice Customers, and Sales Service Orders:  
  • Enter and maintain all product subscriptions in NetSuite  
  • Generate, send, and track all customer invoices and payments 
• Manage the AR email inbox, providing assistance (including technical assistance for payments) and status updates to internal and external customers 
• Assist with revenue tracking and analysis, to research and provide information on variances 
• Collections: Monitor Aging reports and engage with customers on payment for unpaid invoices  

Customer Success Support 

• Create new customer profiles, and update current customer profiles for contact changes in NetSuite 
• Manage the Contracts email inbox: 
  • Review proposals for accuracy (i.e. address, products are correct, there are no other duplicates for the same customer, etc) before sending to customers for signature 
  • Contact customers with renewal contracts for signature, answering questions as needed 
  • Engage the customer for product sales, including status tracking, monitoring all corrections, ensuring contracts are fully completed by the customer, prior to finalization 
• Purchase Orders: create, review, and monitor the subscription expiration for all PO’s, following up to ensure payments are received 
• Track receipt of signed contracts on file, filing contracts in the Contracts SharePoint for Sales/Finance to retrieve when needed, and providing support to monitor Contracts Inbox 

Office Duties (Corporate Office): 

• Visitor Access: Maintain visitor logs, including badge access for security 
• Mail Collection: Open, review, scan and distribute mail, and notifying the correct party via email 
• Provide support periodically for requested mail campaigns 
• Manage deposits (physical & online), verifying deposits are received, and apply payments to client accounts.  

Who you are: 

• Previous Accounts Receivable experience, including full cycle AR processes (invoicing, collections, reconciliations). 
• Familiar with revenue recognition/ASC 606 is preferred (understanding milestones, percentage of completion, and an understanding of quote to cash process). 
• Strong interpersonal communication skills. This includes writing and verbal communication skills with both internal and external customers.  You work well with, and enjoy technology.  You are comfortable navigating through conversations about unpaid invoices and also know how to problem solve and de-escalate communication when needed. 
• Highly motivated, independent, and self-driven.  You have an eye for details and are incredibly organized and able to transition between responsibilities quickly.  
• Experience in the use of standard Microsoft operating systems (including Outlook, Excel and PowerPoint).  
• Experience with NetSuite is highly preferred. 

What We Offer:

• This is a hybrid role, with the expectation of going into the office (in Escondido, CA) three days per week to pick up and scan mail. 
• Compensation range is $24-$26 hourly. 
• Friendly and supportive environment with a team of engaged colleagues. 

KinderSystems actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.  

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and complete the required employment eligibility verification form upon hire.