Accounts Receivable Specialist

ACCOUNTS RECEIVABLE SPECIALIST

Full-time onsite position, M - F 8a -4:30p

Who we are & what we do:

At ARMOR-IIMAK, we innovate and manufacture Thermal Transfer Ribbons, Direct Thermal Films & Industrial & Digital Inkjet Inks for products used every day. Whether it is a large sign, advertisement displaying your company or clothing designed for a friend, team, or organization, our ink technology makes visions, a reality.  As a dynamic organization with a global presence, our passion & determination to design, manufacture, and sell the highest quality products across a diverse set of industries is what we do.

Job Summary:

Responsible for recovering outstanding debts, minimizing financial risk, and ensuring timely payments. They act as a liaison between the organization and debtors, actively negotiating repayment terms while maintaining positive customer relationships.

Primary Functions/Duties/Responsibilities:

• Account Monitoring: Review accounts receivable aging reports to identify overdue bills and delinquent accounts.
• Debtor Outreach: Contact clients via phone, email, or mail to notify them of missed payments and determine the reason for delinquency.
• Dispute Resolution: Investigate and resolve billing discrepancies, invoice errors, or payment disputes.
• Documentation: Maintain meticulous, up-to-date records of all communications, transactions, and account statuses.
• Escalation: Recommend uncooperative accounts for third-party collection agencies or legal action as a last resort.
• Update customer portals (invoicing)
• Cash Applications-on a daily basis 

Secondary Functions:

• Customer Returns/Credits
• Customer Debit Notes
• New Customer Set-up
• Evaluate customer data/quarterly (payments terms, credit limits, risks, ect)
• Manage Allianz customer credit insurance 
• AD Hoc Reporting per Controller’s request

Minimum Requirements:

• High school diploma or equivalency
• 2-4 years of office experience
• Accounting experience preferred, but not required