Accounts Receivable Specialist

About HeirSearch

HeirSearch (a division of International Genealogical Search, Inc.) helps law firms, trust companies, and estate administrators locate missing heirs and descendants in matters involving estates, trusts, and properties. We do real research with real consequences — our reports are relied on in courts and in the careful work of settling families' affairs.

We're a family-owned, second-generation company of about 50 people, with a research team of 25 to 30. The culture here is collaborative, kind, and committed to work-life balance — alongside the things you'd expect from a small, tight-knit firm: social events, annual recognition bonuses, and a mix of young researchers and seasoned mentors.

The Opportunity

We're hiring an Accounts Receivable Specialist to join our Accounting team in Vancouver. This is a full-cycle AR role where you'll own customer invoicing, payment processing, collections, and account reconciliation from start to finish. Reporting to the Controller, you'll partner with colleagues across Sales, Research, and Finance to keep cash flow steady and clients well looked after.

This is an entry-level position designed for someone with about a year of office or accounting experience who is ready to settle into a meaningful, long-term role. You'll gain hands-on exposure to a broad range of accounting practices, build genuine expertise in your craft, and become a trusted member of a small, supportive team.

What You'll Do

• Manage the full accounts receivable cycle, including invoicing, payment processing, collections, and account reconciliation
• Send monthly statements, follow up on outstanding files, and provide account summaries to clients
• Process credit card payments and post payments to client accounts
• Prepare daily collection reports and weekly bank deposits
• Record all client communications and case notes in Salesforce
• Collaborate with internal teams to resolve billing disputes and ensure timely issue resolution
• Prepare monthly refunds, balance adjustments, and bad debt write-offs at the Controller's direction
• Support AR turnover analysis, collection performance reporting, and year-end audit preparation
• Assist with ad hoc projects and operational reporting as required

What We Offer

• Hourly wage of $26 to $28, based on experience
• Hybrid schedule with four days in our Vancouver office and one work-from-home day per week (available after six months in role)
• Genuine work-life balance with regular office hours
• A supportive, tight-knit team culture where your contributions are visible and valued
• Exposure to a broad range of accounting practices and opportunities for skill development
• The stability of a long-established firm with steady, meaningful work

• Completed secondary education; some post-secondary education in accounting, business, or administration is preferable
• Approximately one year of general office experience; prior accounting or AR exposure is a strong asset
• Intermediate proficiency with MS Office (Word, Excel, Outlook)
• Familiarity with Salesforce and QuickBooks is an asset
• Strong business writing skills, including the ability to proofread for grammar, structure, and clarity
• Professional communication style, both written and on the phone
• Comfort managing multiple priorities, deadlines, and requests from different sources
• High attention to detail and a methodical, organized approach to your work
• Interest in building a stable, long-term home within a supportive team