Accounts Receivable Specialist

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional Accounts Receivable Specialist.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The Accounts Receivable Specialist I is accountable for a variety of Accounts Receivable and/or Credit and Collection functions, including, but not limited to managing domestic Accounts Receivable accounts as assigned, conducting basic credit research for the department Supervisor’s review, and assisting and contacting customers regarding payment status. The A/R Specialist I will be responsible for advancing their skills and knowledge of the Incora Accounts Receivable systems, Work Instructions, policies and procedures to gain a better understanding of the duties, and accepting assignments and responsibilities, as needed. A critical component of this position is to consistently establish and maintain good business relationships by providing excellent customer service to all customers, along with corresponding business units. Therefore, respectful, and courteous collections strategies will be exercised in all customer communications and transactions to pursue and maximize cash receipts.

About Role:

· Work closely with the Department Supervisor to review and respond promptly to daily requests and inquiries, prioritizing and organizing tasks to ensure all time-sensitive matters are addressed with urgency.

· Monitor the Accounts Receivable system hourly, as applicable, to review and release system-generated Holds when approved.

· Ensure the Department Supervisor is kept informed of all collection activities and efforts.

· Upon approval, contact customers promptly regarding outstanding invoices and follow up as needed to secure past-due payments.

· Maintain accurate and up-to-date customer electronic files by documenting all communication notes daily to reflect collection activity and progress.

· Refer account discrepancies and requests to clear small outstanding balances to the Department Supervisor for assistance with reconciliations, manual offsets, or refund check processing, as approved.

· As trained, proactively monitor customer purchasing trends and communicate significant changes to the Department Supervisor to prevent order-processing delays while maintaining low credit risk.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• Courage Take ownership for issues and problems.

• Collaboration Share knowledge and experience with others

• Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.

• Community – We value our world and everyone who shares it.

What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.

• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.

• Family friendly policies such as 2 weeks paid parental leave.

• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.

• Employer paid Group Life Insurance at 1x salary, STD, and LTD.

• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.

• Incora offers a 401K plan with company match.

• Very importantly we want to be with you to help your career take off and become part of the Incora Story.

About You:

• Educated to National Vocational Level (NVQ) or equivalent (EU), High School Diploma, or GED certification.

Experience

• Demonstrated experience performing account maintenance accurately and timely, meeting customer satisfaction standards.
• Competency in basic accounting, Accounts Receivable maintenance, and/or Credit and Collections functions, including the use of Dun & Bradstreet.
• Prior customer service experience is required.
• Previous accounting or Accounts Receivable experience is required.

Qualifications

• Excellent verbal and written communication skills, with the ability to interact professionally on a daily basis with both external and internal customers at all organizational levels.
• Strong attention to detail, with the ability to perform in-depth account research and generate accurate adjusting credits or debits.
• Ability to be successfully cross-trained in critical areas of Accounts Receivable.
• Proficiency in Microsoft Office, including Outlook, and intermediate to advanced skills in Word and Excel (e.g., spreadsheets, formulas, importing and exporting files), as needed.
• Familiarity with integrated Accounts Receivable databases is a plus.

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you

We are an Equal Employment Opportunity (EEO) employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Access to certain of the Company’s products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to “U.S. Persons,” which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore, employment is limited to applicants who meet this “U.S. Person” requirement.  Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements.