Accounts Receivable Specialist

Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…Life. Inspired Every Day.

Accounts Receivable Specialist

Full-Time, Days 

Starting Pay Rate: $22.00/hourly

Ensures billing for all financial classes for facilities is accurate, timely and in compliance with billing regulations for all services provided to residents. Ensures accounts receivable are collected in a timely manner, cash receipts are appropriately applied to accounts, and assist residents and families with any billing related questions. 

ESSENTIAL JOB FUNCTIONS:

• Ensures billing for all financial classes is completed on a weekly or monthly basis, in accordance with established procedures and third-party payor requirements, and includes charges for all services provided to residents. 
• Submits influenza vaccine billing on an annual basis.
• Appropriately applies cash receipts from all payor sources to resident accounts in a timely manner.
• Answers billing related questions from residents and/or resident representatives.
• Contacts payor sources to resolve billing errors and discrepancies and re-bill as needed to collect unpaid claims.
• Maintains detailed notes in billing system to support collection efforts.
• Reviews accounts outstanding greater than 90 days with the Billing Coordinator on a monthly basis, and with Controller on a quarterly basis.
• Reviews pharmacy, laboratory and radiology invoices for accuracy, resolve discrepancies and submits for payment.
• Reconciles and processes resident refunds in a timely manner.
• Works with admissions staff to determine status of residents’ eligibility for Medicaid
• Monitors status of Medicaid pending, follow up with families or agency preparing Medicaid applications and provides accurate information to the Department of Human Services as requested
• Maintains resident spending accounts to include deposits, withdrawals, bill payment and obtaining appropriate paperwork for refunds
• Maintains resident security deposit accounts.
• Provides back up within the finance department, as needed.
• Completes occupancy reports on a weekly and monthly basis for distribution to management.
• Completes credit balance and representative payee reports, as required by third-party payors.

QUALIFICATIONS:

• Excellent organizational skills.
• Accurate and detail-oriented. 
• Ability to prioritize, multi-task and work independently.
• Excellent computer skills, including demonstrated experience with Microsoft Office. 
• Ability to provide excellent customer service and interact courteously and tactfully with staff, residents, family members, vendors and the general public.

EDUCATION:

• Associates’ degree. Will accept equivalent experience in lieu of degree.

EXPERIENCE:

• Minimum of 5 years of experience in a healthcare setting, with experience in admissions, billing and collections.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing duties of this job requires prolonged sitting, and occasional walking and standing. Must be able to occasionally lift loads of 30 pounds without assistance, and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

Episcopal Seniorlife Communities is an Equal Opportunity Employer