Accounts Receivable Specialist
Dayton Physicians Network • Full Time
Posted on Fri, Jul 3, 2026
- Full-time employees are eligible for health, dental and vision benefits
- Company holidays and a flexible holiday!
- Generous Paid Time Off (PTO) Package
- Additional accrual increase after 1 year of service with Dayton Physicians!
- 401K
- Scrub Allotment
- Yearly Bonus Program
- Dayton Physicians Network as an Independent Practice <--- Watch video here!
- COMPASSION: the patient is at the center of all we do
- ACCOUNTABILITY: we hold ourselves accountable for our actions
- RESPECT: we show respect for others
- EXCELLENCE with Innovation: we strive for excellence in all we do
- SERVICE through Collaboration: we provide service to our patients, team members and community.
- Smile, make eye contact and greet with energy!
- Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you.
- Give full attention. Turn away from the computer screen and face the person you are conversing with.
- Explain any potential delays in service and provide frequent updates.
- Empathize (feel empathy for someone)
- Reviews all outstanding claims filed to designated payers and/ or patient accounts for which payment or denial has not been received within 28 days of billing;
- Utilizes reporting capabilities of practice management system to generate reports and data used in working claims in the various aging buckets;
- Utilizes the capabilities of practice management system to correct and/or appeal as necessary;
- Utilizes the designated payer websites for effective follow-up and claim rebills;
- Utilizes the designated payer provider telephone centers for assistance in claim follow-up and collections;
- Attend webinars as well as various teaching seminars sponsored by designated payers;
- Receives from payment posting all zero pay and denied claims for research, correction and rebill, write-off, or transfer to patient responsibility;
- Contacts patients with regard to any unpaid claims; maintains accurate documentation within the practice management system of actions taken to resolve outstanding claims;
- Maintains compliance with FDCPA at all times;
- Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values;
- Other duties as assigned.
- Accounts Receivable Specialist requires a High School Diploma or GED.
- At least two (2) years of previous experience working in a Medical Billing Office, 3-5 years medical billing experience is preferred.
- This position requires excellent oral and written communication and a strong working knowledge of CPT, HCPCS, ICD-10 coding, Microsoft Office, including Word, Excel and Outlook.
- Accounts Receivable Specialist requires knowledge of claims processing in a managed care environment, commercial payer environment along with government payers and knowledge of the Fair Debt Collections Practice Act (FDCPA) and other legal policies regarding collecting debt from patients.
- Experience with a Medical Practice Management system is preferred.
- Excellent oral and written communication
- Working knowledge of Microsoft Office, including Word, Excel and Outlook.
- Experience working with a Practice Management system.
- Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.