Accounts Receivable Specialist

ABOUT US 

Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers.   

Boostlingo’s technology innovation empowers our customers and the people they serve to communicate without barriers and increases language access for all. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation.   

Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland. 

WHAT IT MEANS TO BE A BOOSTIE 

At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:  
·      Positive Vibes: Bring positive energy and have a “solutions-oriented” mindset  
·      No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help.  
·      Drive Change: Staying curious, challenging assumptions, adapting quickly, and taking action even when the path isn’t perfectly clear. Being proactive rather than reactive, shaping the future instead of protecting the past.  
·      Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.  
Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team! 

WHAT WILL BE EXPECTED OF THIS ROLE: 

We are seeking an experienced and enthusiastic Accounts Receivable Specialist to join our Finance team who will play a crucial role in the execution of financial transactions and communication with customers and our Account Management team, performing day-to-day AR tasks.
Responsibilities:

• Serve as a point of contact for customers regarding their account balances, invoices, and payment inquiries 
• Communicate with customers to provide outstanding customer service and resolve any billing or payment-related issues 
• Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments. 
• Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies 
• Maintain accurate records of collection activities and update customer accounts accordingly 
• Monitor customer accounts to identify overdue payments and follow up with customers to facilitate timely payments 
• Initiate collection efforts, which may include sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies 
• Maintain accurate records of collection activities and update customer accounts accordingly 
• Collaborate with the sales and customer onboarding teams to set up new customer accounts accurately and efficiently 
• Verify customer information and update details as required 
• Ensure all necessary documentation and contracts are completed and filed appropriately 
• Perform regular monthly reconciliation of customer accounts to ensure accuracy and completeness 
• Identify and resolve any discrepancies or outstanding issues related to account balances or payment records 
• Prepare and distribute account statements and reports to customers as required 

Technical Expertise and Familiarity Areas:  

• Experience engaging with customers directly, providing excellent customer service 
• Superb attention to detail and an analytical mindset 
• Strong Excel skills, including advanced formulas 
• Unquestionable integrity and ethics 
• Experience working day-to-day in a well-known ERP; NetSuite experience a plus 
• Excellent communication skills, both verbal and written 
• Motivated, energetic self-starter 
• Strong collaborative and teamwork skills 
• Must be able to work with minimum supervision 
• Excellent time management and organization skills 

MINIMUM QUALIFICATIONS:  

• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent professional experience.
• Minimum of 3 years of accounting or accounts receivable experience in a fast-paced business environment.
• Strong Excel proficiency, including advanced formulas and account reconciliation capabilities.
• Excellent written and verbal communication skills with demonstrated customer service experience.

PREFFERED QUALIFICATIONS:  

• Experience managing collections efforts, including payment follow-ups and resolving billing discrepancies.
• Experience working within ERP systems, preferably NetSuite.
• Proven ability to manage customer account reconciliations and maintain accurate financial records with strong attention to detail.
• Experience collaborating cross-functionally with sales, onboarding, or customer success/account management teams.

WHAT MAKES BOOSTLINGO A GREAT COMPANY? 

• Values and mission-based ethos that drives our product development strategy 
• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  
• Hybrid/Remote working arrangements 
• Competitive compensation and robust benefits offerings, including 401(k) plan with match! 
• Flexible PTO 

We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

No Agencies Please, C2C candidates will not be utilized at this time. 
NO Relocation or Sponsorship are being offered for this position.