Accounts Receivable Specialist - Accounting

Overview

The Accounting Receivable Specialist provides accounting and clerical support to the accounting department. 

Responsibilities

• Assist with guest billing inquiries via phone and email.
• Respond to guest requests, inquiries, issues and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Assist with charging AV invoices.
• Respond to all chargeback inquiries in a timely manner.
• Process online e-store orders including gift cards and resort events.
• Collect F&B receipts daily.
• Responsible for filing BEO’s.
• Assist with any ad-hoc projects, as needed.
• Act with responsibility and confidentiality towards all company assignments, property, supplies, and equipment.
• Set up new receivable/master accounts in accordance with established credit policy.
• Reconcile open account status items.
• Support for timely collection and posting of payments.

Qualifications

• Exceptional customer service skills.
• Sound judgment when multi-tasking.
• A strong sense of urgency.
• A calm and compassionate demeanor.
• Excellent problem-solving skills.
• The ability to work well under pressure.
• The ability to maintain confidentiality and respond quickly.
• Excellent written and verbal communication skills.
• Attention to detail.
• Resourcefulness and passion for research.
• Excellent organizational skills.
• Ability to meet strict deadlines.
• Professional in appearance and demeanor.
• Teamwork mentality.
• Ability to work a flexible schedule that may include evenings, weekends and/or holidays.
• Must have a passion for creating an exceptional experience for all guests.

Experience, Education, & Licensure:

• High school diploma or equivalent required.
• College degree preferred.
• Hotel accounting background preferred.

Compensation

Base Pay Start Rate: $27.42/Hr.

We offer a competitive benefit package for full-time, regular team members that includes:  group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!