Accounts Receivable

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Accounts Receivable (AR) is responsible for managing and collecting outstanding accounts receivable from clients and customers. This role ensures timely payments, maintains positive customer relationships, and supports the company’s overall cash flow by reducing delinquency.

Key Responsibilities

• Monitor accounts to identify outstanding debts and overdue payments
• Contact customers via phone, email, and text to collect payments
• Maintain accurate records of all collection activities and customer communications
• Review account discrepancies
• Collaborate with internal teams (production, job file auditors, ect) to resolve issues
• Analyze aging reports and prioritize collection efforts
• Escalate accounts when necessary for further action (e.g., legal or third-party collections

Required Skills & Qualifications

• Proven experience in collections, accounts receivable, or a related field
• Strong communication skills
• Attention to detail and strong organizational skills
• Ability to handle difficult conversations professionally

Key Competencies

• Problem-solving and critical thinking
• Time management and the ability to meet deadlines
• Customer service orientation
• Persistence and resilience

Compensation: $20.00 - $22.00 per hour

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Who is SERVPRO Team Wilson?

We are family-owned and operated business that has been serving the restoration needs of our community for many years. As a family, we believe in the importance of hard work, dedication, and treating our clients and employees like members of our own family. These values have helped us become one of the most successful teams in the SERVPRO system, as we strive to exceed our client's expectations and provide our employees with a supportive and rewarding work environment. We take pride in our reputation for excellence and are committed to continuing to deliver the highest level of service to our clients.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.