Accounts Receivable Revenue Specialist

Position Summary

The Accounts Receivables Revenue Specialist is responsible for ensuring the accuracy, completeness, and timeliness of customer invoices by conducting detailed audits of freight shipments before invoices are released. This position reviews shipment documentation, verifies customer-specific billing requirements, confirms applicable freight and accessorial charges, and works closely with all internal and external team to resolve discrepancies.

Essential Duties and Responsibilities

• Audit daily shipments prior to invoice generation to ensure all billing information is accurate and complete.
• Review Bills of Lading (BOLs), Proofs of Delivery (PODs), rate confirmations, dispatch notes, customer contracts, and other supporting documentation.
• Verify freight charges based on customer rate agreements, tariffs, contract pricing, and negotiated rates.
• Identify, validate, and apply all applicable accessorial charges to shipments prior to invoicing. Partner with outside carrier teams to ensure applicable accessorial charges are valid and applied properly.
• Ensure customer-specific billing requirements and documentation standards are met prior to invoicing.
• Investigate and resolve billing discrepancies by collaborating with internal teams such as: Operations, Dispatch, Customer Service, etc.
• Research missing documentation and obtain required approvals before invoice release.
• Assist with customer billing inquiries related to shipment charges and invoice accuracy.
• Recommend process improvements to increase billing accuracy, efficiency, and revenue recovery.
• Perform any other duties as assigned.