Accounts Receivable Representative

Full Time Position Available 
$20.00 - $23.00 hourly

Benefits Available for Full Time Employees:

• Generous Paid Time Off Policy
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Basic Group Life AD&D Insurance (No Cost)
• Voluntary Life Insurance
• Other Voluntary Benefits
• Reimbursement for Professional Development Expenses
• Employee Assistance Program
• Retirement Program (401k)
• 8 Paid Holidays

MAIN FUNCTION:

• Ensure that clients are billed, and insurance claims are accurately reimbursed to the facility in a timely manner.
• Phone work and Insurance claim collections 
• User role(s) information systems access as assigned, where applicable.
• This position is classified as NonEssential for purposes of emergency closures.

Essential Duties & Responsibilities

• Treat all clients with dignity, respect, and affirming LGBTQ+ care.
• Manage accounts receivable, insurance billing, claims follow-up, and collections.
• Review and resolve past-due claims through regular insurance follow-up and documentation.
• Process insurance correspondence, EOBs, medical record requests, and claim resubmissions promptly.
• Communicate professionally and confidentially with clients and insurance companies while maintaining HIPAA compliance.
• Enter and maintain accurate client billing, payment, and insurance information in the billing system.
• Submit inpatient and outpatient claims within required timelines.
• Verify insurance benefits, Medicare eligibility, authorizations, and coverage issues.
• Assist Intake, Referral, and Outpatient departments with insurance verification and admissions support.
• Monitor outstanding balances, process write-offs, and maintain accurate AR logs and account notes.
• Post charges, payments, census data, and daily billing reports accurately.
• Stay current on billing regulations, insurance procedures, and facility services.
• Perform additional billing and administrative duties as assigned.

Competency Requirements

• Knowledge of accounts receivable, collections, Medicaid, insurance billing, and client ledger entries.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize workload, and work independently.
• Proficiency with EMR systems, Microsoft Outlook, and other computer systems.
• Understanding of managed care networks and insurance carriers.

Education & Qualifications

• High school diploma required; additional training in billing or insurance collections preferred.
• Minimum 2 years of experience in accounts receivable, collections, or insurance billing.
• Basic computer proficiency and knowledge of office systems/procedures.
• Strong interpersonal skills for working with clients, insurance representatives, and staff.