Accounts Receivable Manager

Juniper is Growing! We are seeking an Accounts Receivable Manager to join our team. The Accounts Receivable Manager leads the AR function with direct accountability for collections performance, cash application accuracy, complex billing, and AR reporting.

This role manages the AR team and drives cross-functional accountability with operations and Finance to ensure the organization's receivables remain current and collectible. The AR Manager serves as the primary escalation point for complex billing issues and delinquent accounts, ensures AR transactions are reflected accurately in the general ledger, and maintains reporting that gives leadership and operations teams a clear picture of aging and collections performance. The AR Manager analyzes the department, using aging data to prioritize outreach, spot trends before they become problems, and build reporting that operations teams actually use.

This role also continuously identifies opportunities to improve and automate AR workflows across the organization.

Responsibilities:

• Lead the end-to-end collections process, including facilitating monthly AR aging meetings, driving accountability on past-due balances, and escalating to senior management and legal as applicable.

• Lead through influence as much as authority, setting standards and holding a team accountable.

• Develop and maintain AR analytics including DSO, aging trend analysis, and collections performance metrics to support informed decision making and proactive collections management.

• Manage complex billing scenarios including AIA and schedule of values invoicing, enhancement contracts, and long-duration project billing, ensuring accuracy and alignment with revenue recognition policies.

• Identify and resolve discrepancies between invoicing systems and ensure AR transactions flow correctly to the general ledger, partnering with the Revenue Manager and operations teams to resolve upstream billing issues.

• Support appropriate revenue recognition in the invoicing process, including ensuring existing ASC 606 SOPs are followed for unique / one-off invoicing scenarios.

• Review and approve credit memos, customer statements, and unapplied cash reporting, serving as the escalation point for issues beyond the AR team’s scope.

• Support month-end close activities related to accounts receivable and collections reserves, ensuring timely and accurate reporting in accordance with company standards and accounting policies.

• Oversee cash application accuracy, ensuring payments are posted correctly, unapplied cash is resolved, and suspense items are cleared on a regular basis.

• Continuously evaluate AR workflows and identify opportunities to automate manual processes, reduce cycle time, and increase throughput across billing, collections, and cash application.

• Work closely with the Revenue Manager on accounting projects related to revenue and gross profit initiatives.

• Perform other relevant duties, as assigned.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field preferred, or equivalent combination of education and relevant experience.

• Minimum of 4 years of progressive accounts receivable or general accounting experience, with demonstrated analytical or reporting responsibilities.

• Demonstrated ability to build and interpret AR metrics including DSO, aging trends, and collections performance data.

• Experience managing complex billing scenarios including AIA billing, schedule of values invoicing, or construction and project-based invoicing strongly preferred.

• Experience working in a multi-entity or multi-state services environment preferred.

• Experience working across multiple invoicing and ERP systems, including the ability to reconcile discrepancies and ensure accurate general ledger flow.

• Strong verbal and written communication skills, with the ability to effectively share information across teams and stakeholders.

• Proficient in computer and technology skills including working knowledge of Microsoft Office Suite, Adobe, and functional knowledge of ERP and accounting systems; experience with reconciling multiple invoicing platforms is a plus

• Strong verbal and written communication skills, with the ability to effectively share information across teams and stakeholders.

Juniper is a full-service landscape design, build, and management company servicing the Southeast. Our family of companies proudly includes Juniper, Davis Landscape, Elegant, Shooter & Lindsey, and Rip's.  We are recognized as award-winning leaders in our industry with over 30 locations and 2,000+ team members. At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values. We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry. 

We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans).  Join our company, where we Welcome/Grow/Celebrate you at Juniper!