Accounts Receivable Coordinator

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Accounts Receivable Coordinator-Agents

The Accounts Receivable Coordinator-Agents supports day-to-day financial transactions with a focus on accounts receivable, accounts payable, and cash flow support, ensuring timely and accurate invoices, collections, and payables processing. This role works in a high-volume environment, requiring strong attention to detail, understanding of AR/AP reconciliations, organization, and prioritization skills, while coordinating with internal teams and global partners to resolve discrepancies and support account management. The ideal candidate is analytical, service oriented, and able to work efficiently while maintaining accuracy across a broad range of tasks.

Supervisory Responsibilities:

• None

Duties and Responsibilities

• Support accounts receivable activities, including invoicing, payment application, and collections follow up to help ensure timely cash flow
• Communicate with customers, vendors, and internal teams via email and phone to address invoice discrepancies, payment inquiries, and account questions
• Maintain accurate records of receivables, payables, collections, payments, and supporting documentation
• Assist with tracking outstanding balances and following up on past due accounts
• Support months end close activities, including reconciliations and reporting
• Work with finance and operations teams to help resolve billing and payment discrepancies
• Maintain accuracy of bank details and agent payment information
• Perform additional duties based on business or departmental needs
• Assemble, review and verify invoices and payment requests
• Upload & process invoices into Raft and Workday
• Correspond with agents and respond to inquiries
• Ensure payments are made in line with agent terms and company policies
• Investigate and resolve payment discrepancies or failed transactions

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to review, analyze, and verify financial data for accuracy and completeness
• Strong attention to detail with the ability to manage high volume transactions
• Effective problem-solving skills with the ability to resolve routine discrepancies
• Basic knowledge of accounting principles, accounts receivable processes, and financial procedures
• Proficient in Microsoft Office, particularly Excel
• Strong organizational and time management skills with the ability to prioritize tasks
• Clear and professional communication skills, both written and verbal
• Ability to work independently while also collaborating with cross functional teams

Education and Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 2+ years of experience in accounts receivable, accounting, or a related financial role
• Experience with invoicing, cash application, and payment reconciliation preferred
• Familiarity with ERP systems or accounting software is a plus
• Experience working in a high volume, fast paced environment preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of a computer, keyboard, and telephone for extended periods
• Ability to review and input detailed information with a high level of accuracy
• Occasional lifting of office materials up to 10 pounds

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

FLSA Status: Non-Exempt