Accounts Receivable Coordinator

Summary

The Accounts Receivable Coordinator is responsible for the accurate and timely processing of customer payments, statements, and promptly resolving and responding to customer inquiries regarding their account. This position requires a strong understanding of accounts receivable's transactions, processes, and accounting impact. This role is a Subject Matter Expert (SME) and assists the Controller with identifying AR related system needs, process improvements, testing, training, and documentation.

Key Responsibilities

• Responsible for Accounts Receivable processing and Billing for Cal Ag Safety.
• Responsible for ensuring AR transactions across different departments and branches are processed in accordance with the company's policies and procedures.
• Review, identify, and suggest customer credit needs based on purchasing and payment trends.
• As a SME for the AR department, identify process improvement opportunities, suggest, plan, lead, document, test, train, and implement.
• Responsible for all aspects of Accounts Receivable such as collections, reconciliations, deposits, payment applications, and reporting.
• Work with customers, sales team, and managers to research and resolve AR discrepancies and/or collections issues.
• Setup new customer accounts and maintain existing ones.
• Work with customers and third-party financing program(s) to track contracts, initiate disbursements of funds, reconcile, apply, and report based on customer's financing program(s).
• Prepare and review customer receivables aging monthly and initiate collections on past-due accounts.
• Promptly handle high volume of incoming customer calls and emails.
• Responsible for scanning, filing, and archiving all Accounts Receivable related paperwork such as customer receipts, credit applications, check remittances, and other AR related documents.
• Open, sort, and distribute mail correspondence.
• Print, sort, and mail monthly customer invoices and statements.
• Other duties as assigned.

Other

• Comply with federal, state, and company policies, procedures, and regulations.
• Ability to exercise sound judgment and make decisions consistent with job functions and strategies.
• Establish and maintain positive and professional working relationships.
• High level of organizational, planning, and prioritizing skills.
• High level of accuracy and attention to detail is required.
• Knowledge of accounting principles, practices, and regulations.
• Ability to multi-task and meet deadlines.
• Ability to quickly learn and adapt to new procedures, policies, and systems.
• Verify accuracy of financial and/or transactional data.
• Overtime may be required during the busy season or during month-end close.

Requirements

Education

• High school education or equivalent.
• Bachelor's or Associate's degree in Accounting or Business Administration preferred.

Work Experience

• 4+ years of experience in an office and/or administrative setting.
• 3+ years of Accounts Receivable or Billing experience.
• 2+ years Customer Service experience.

Computer Skills

• Intermediate to advanced Microsoft Excel skills.
• Proficient with Microsoft Office Outlook and Word.
• Proficient with Microsoft Windows.
• Proficient with ERP systems – Accounts Receivable modules preferred.
• Demonstrated ability to leverage ERP systems to optimize accounts receivable processes and workflows.