Accounts Receivable Coordinator

Competition Number: REQ 7362

TITLE: Accounts Receivable Coordinator

DIVISION: Office of the Registrar

SALARY: Payband I, starting rate $40.39 per hour 

SCHEDULE: Monday to Friday, 8:30 am – 5:00 pm

HOURS PER WEEK: 37.5

LOCATION: 230 Richmond Street East

WORK MODALITY: Hybrid (2 days on-site, 3 days remote)

STATUS: Full-Time Support 

VACANCY: Replacement 

EFFECTIVE DATE: Immediately

CLOSING DATE: June 19, 2026

LandAcknowledgement

George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. 

GBP Vision

To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership. 

Key Responsibilities:

• Examining and verifying students’ outstanding accounts for accuracy; following up on balances by sending statements, letters, and reminders; placing AR holds after reviewing aging reports; and ensuring Stu-view accounts and Web payments are reflected accurately and in a timely manner.
• Resolving payment issues (e.g., missing payments) by analyzing electronic Web payments (Moneris) against student accounts; providing detailed explanations of additional charges; and ensuring all payments are correctly applied and understood by students.
• Making financial decisions and advising stakeholders, including authorizing registrations and waiving penalties in line with policies; liaising with Registrar’s Office coordinators on due dates, late fees, holds, OSAP uploads, and student communications regarding outstanding balances and deadlines.
• Assisting students with financial difficulties through one-on-one meetings to discuss their situation, arrange and configure deferral/automated instalment payment plans, set due dates, and follow up with written communication of the agreement while monitoring for smooth operation.
• Tracking instalment payments in SIS to ensure timely payments, following up on NSF cheques, declined credit cards, and chargebacks, and reviewing, interpreting, and resolving discrepancies in student financial records.
• Other duties as assigned.

Educational and Experience Requirements:

• Three-year diploma/degree from a recognized post-secondary institute in Business with Accounting major.
• Collection agency training/conferences, and debt reduction techniques training is required.
• Minimum of five (5) years’ progressive experience in handling of collection and receivables with either Accounts receivable department or Collection agency.
• Preferable experience on mainframe system (Banner Ellucian).

Skills and Attributes:

• Ability to manage projects.
• Solid analytic, coordination and time management skills.
• Excellent communication, collaboration, teamwork and interpersonal skills at a professional level.
• Demonstrated commitment to uphold the Polytechnic’s priorities on diversity and equity.

Interview process may consist of a practical skills component.

Notes:

• The Polytechnic requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer. 
• Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown Polytechnic may keep applications for up to 12 months and may contact you for future opportunities. 

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters. 

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Notice Regarding Employment Postings and Recruitment Fraud

If you become aware of any job postings or employment opportunities advertised on external websites that are not currently listed on George Brown Polytechnic employment website, please report them to hr@georgebrown.ca.

Please note that George Brown Polytechnic maintains a no-fee recruitment policy. At no time will George Brown request payment, fees, or financial information from applicants as part of the recruitment or hiring process.

Applicants are advised to remain vigilant of recruitment-related scams and to rely only on official George Brown communications and postings published on our official employment website.