Accounts Receivable Clerk

Company Description

Under the general supervision of the Credit Manager, the Accounts Receivable Clerk is responsible for processing customer payments, maintaining accurate accounts receivable records, monitoring outstanding balances, and assisting with collection activities. This position plays a key role in supporting cash flow management, customer account maintenance, and the overall financial operations of the company. Duties require a high level of accuracy, organization, and customer service while ensuring compliance with company policies and accounting procedures.

Job Description

Accounts Receivable Clerk
Location: Tyler, TX
Pay: $25.00/hour to $27.00/hour depending on experience
Schedule: 8:00AM-4:30PM; Monday–Friday

What You’ll Do

Cash Application and Accounts Receivable Processing

• Process and post customer payments received through lockbox, ACH, wire transfer, credit card, and other payment methods.
• Apply cash receipts accurately to customer accounts and investigate unapplied cash or payment discrepancies.
• Maintain customer account records and ensure timely and accurate posting of invoices, credit memos, debit memos, and adjustments.
• Reconcile customer accounts and research billing, payment, and account discrepancies.
• Assist with month-end closing activities related to accounts receivable.

Collections and Customer Account Management

• Monitor aging reports and follow up on past-due customer accounts.
• Contact customers regarding delinquent balances, payment disputes, deductions, short payments, and account discrepancies.
• Collaborate with Sales, Customer Service, Shipping, and other departments to resolve customer billing issues.
• Document collection activities and maintain detailed records of customer communications.
• Assist in evaluating customer payment trends and identifying accounts requiring additional review.

Reporting and Financial Support

• Prepare daily cash reports and assist with cash forecasting activities.
• Generate accounts receivable aging reports and other management reports as requested.
• Reconcile accounts receivable subsidiary ledgers to general ledger balances.
• Assist with internal and external audit requests by providing supporting documentation and account analysis.
• Maintain electronic and physical records in accordance with company record retention policies.

Customer Credit Support

• Assist with gathering documentation for credit reviews and new customer account setups.
• Obtain and maintain customer credit references and supporting financial information as requested.
• Support the review and maintenance of customer credit files.
• Assist in monitoring customer credit limits and reporting concerns to management.

Other Duties

• Provide backup support for other accounting functions as needed.
• Participate in process improvement initiatives to enhance efficiency and accuracy within the Accounting Department.
• Perform other duties and special projects as assigned.

Qualifications

• High school diploma or GED required; Associate degree in Accounting, Finance, Business Administration, or related field preferred.
• Prior Accounts Receivable, accounting, bookkeeping, or customer account management experience preferred.
• Proficiency with Microsoft Excel, Outlook, and accounting/ERP systems.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to interact professionally with customers and internal stakeholders.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• High level of accuracy, attention to detail, and confidentiality.
• Ability to work overtime during month-end close, audit periods, or other business needs when required.

Additional Information

Based on the founding principles of McWane in 1920, it is expected that all team members will know and exhibit the eight principles of The McWane Way: Safety, Environment, Leadership, Accountability, Excellence, Trust, Teamwork, and Communication as well as the values and behaviors supporting these principles.
All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.