Accounts Receivable Clerk

Accounts Receivable Clerk is responsible for the day-to-day management of incoming payments and billing inquiries. The AR clerk will record transactions, update customer records, and ensure the timely collection of payments, serving as a fundamental part of the financial team. 

Company Priorities:

1.    Develop and Maintain a Strong Team 

2.    Gachina Customer Service Standards 

3.    Gachina Quality Standards

Primary Responsibilities:

•    Monthly contract billing and Special billing management, including the management of client portals.

•    Process customer payments, including cash, checks, and electronic payments.

•    Maintain and amend the customer billing reconciliation sheet.

•    Monitor accounts receivable aging and follow up on overdue payments.

•    Perform accounting-related tasks as assigned!

Specific Responsibilities:

•    Process monthly recurring contract invoices.

•    Set up client portal accounts for invoice uploading.

•    Set up ACH accounts.

•    Process monthly refund checks.

•    Schedule monthly Auto Direct Debits 

•    Attend month-end meetings with the contract administrator and branch managers.

•    Assist in month-end closing activities related to accounts receivable.

•    Maintain and update client records. 

•    Work with IT to report any billing issues with our systems.

•    Maintain the AR, Accounting, Client’s PO, and general email inboxes daily. 

•    Set up monthly collection meetings for updates and discuss action plans to collect outstanding accounts.

•    Train Branch Administrators on the process of collections 

•    Resolve invoice disputes while maintaining customer relations.

•    GL accounts reconciliation

•    Run daily dunning notices.

•    Reach out to existing clients to encourage electronic payments.

•    Maintain and file the monthly deposits in their corresponding folders.

•    Support Accounting team.

Skills Required:

•    Computer experience: Proficient in Microsoft Office Excel, Word, and Outlook

•    Ability to manage a large volume of transactions with accuracy.

•    Verbal and written communications

•    A degree in accounting or two years of experience is preferred.

•    Internal and external Customer Interaction

o    Professional demeanor and appearance

o    Responsive, flexible, positive attitude, initiative, and collaborates with the team.

o    Strong problem resolution, prioritize work, and exercise discretion.

o    Productive with efficient use of workday and management of workload