Accounts Receivable Clerk

Accountivity is hiring!
Job Title: Accounts Receivable Clerk
Location: York Region, ON
Job Type: Permanent
Salary: $50,000-$60,000/year
Work Model: In Person

Position Description:

The Accounts Receivable Clerk is responsible for supporting the day-to-day Accounts Receivable function within a multi-entity real estate environment, with a focus on accurate payment application, account maintenance, reconciliations, collections support, and timely resolution of outstanding receivable items.

The AR Clerk will support receivables relating to commercial, residential, development, and corporate operations and will work closely with the AP/AR Manager, Property Accounting, Property Management, and other internal departments.

Key Responsibilities:

• Process and apply customer and tenant payments accurately and within established timelines.
• Ensure payments are applied to the correct company, property, tenant/customer account, and outstanding charge.
• Record cash receipts accurately within Newstar.
• Review daily receipts and supporting banking information to ensure payments are completely and accurately recorded.
• Investigate unidentified or unapplied payments and work with the appropriate internal departments to resolve them.
• Maintain accurate records and supporting documentation for cash receipt transactions.
• Identify and escalate payment discrepancies or unusual account activity.

• Maintain accurate tenant and customer account information within Newstar.
• Review AR aging reports and identify overdue or outstanding balances requiring follow-up.
• Assist with the collection of outstanding receivables in accordance with established company procedures.
• Communicate with tenants, customers, Property Management, and internal teams regarding outstanding balances and account discrepancies.
• Investigate short payments, overpayments, unapplied cash, credits, and other account variances.
• Assist with billing and account adjustments as required and appropriately approved.
• Maintain clear documentation of collection activities and outstanding account matters.

• Assist with AR subledger-to-general-ledger reconciliations.
• Reconcile cash receipts and payment applications to supporting banking information.
• Investigate and resolve discrepancies identified through the reconciliation process.
• Monitor unapplied cash and outstanding reconciling items and ensure they are addressed promptly.
• Assist with deposit reconciliations and other AR-related reconciliations as required.
• Maintain supporting schedules for outstanding AR items.

• Accurately enter and maintain AR information within Newstar.
• Generate and review Newstar reports relating to receivables, tenant/customer balances, arrears, cash receipts, and unapplied payments.
• Use system information to investigate account discrepancies and respond to internal inquiries.
• Ensure AR information within Newstar remains current and accurate.
• Identify opportunities to improve reporting, system utilization, and AR processes.
• Bring system or process issues to the attention of the AP/AR Manager.

• Assist with AR month-end procedures and ensure transactions are recorded within required deadlines.
• Assist with preparing AR reconciliations and supporting schedules.
• Review outstanding balances and reconciling items as part of the month-end process.
• Provide supporting documentation for internal and external audit requests.
• Assist with year-end AR requirements as needed.

• Work closely with Property Accounting, Property Management, Commercial, Residential, Development, and Corporate teams to resolve receivable issues.
• Follow up proactively on outstanding information required to resolve tenant or customer accounts.
• Communicate discrepancies and outstanding issues clearly and escalate matters when appropriate.
• Participate in AP/AR team meetings and process improvement initiatives.

• Postsecondary education in Accounting, Finance, Business Administration, or a related field is preferred.
• 2–4 years of Accounts Receivable experience, preferably within real estate, property management, development, or construction.
• Newstar experience strongly preferred.
• Experience with cash application, collections, account reconciliations, and AR aging.
• Experience working within a multi-company or multi-entity environment is an asset.
• Understanding of basic accounting principles and the relationship between AR subledgers and the general ledger
• Proficiency in Microsoft Excel and Microsoft Office