Accounts Receivable/Billing Specialist

Description

At AllTex Welding Supply, we don’t just move products—we keep businesses running. Behind every order is a team that makes sure the numbers line up, the invoices go out on time, and the cash flow stays strong. That’s where you come in. We’re looking for a sharp, detail-driven AR/Billing Specialist who’s ready to take ownership of our accounts receivable process and keep things running smoothly. If you enjoy turning complexity into clarity, solving payment puzzles, and being a key player in a growing local business, this role puts you right at the center of it all.

General Responsibilities

• Consistently practices, projects and executes the “Critical Success Factors.”
• Accurately process tickets, including reviewing and including all relevant information on the ticket before billing (cylinder count, inadequate margin, etc.).
• Resolve any issues internally before processing and sending to customer.
• Serve as an inside contact for customers regarding any questions on billing issues.
• Resolve any issues in a professional manner with the customer (as needed).
• Mail out daily invoices and monthly statements and/or invoices, along with supporting documentation.
• Maintain customer billing files.
• Ensure that all filing is up-to-date and filed properly.
• Communicate with management proactively to ensure that all goals are being met.
• Create and maintain the tools and processes needed to service the customer.
• Back-up for cash application/scanning and filing/setup of new accounts/blanket PO’s
• Other duties as assigned

Qualifications

Specific Requirements :

• High school diploma or general education degree (GED) required (equivalent experience may be substituted)
• Preferably possess 3-5 years of general billing and/or office experience.
• Basic understanding of MS Office (Excel, Word and PowerPoint)
• The ability to read, write and communicate clearly
• The ability to learn and retain technical knowledge
• Demonstrate knowledge of AllTex products, services, policies, procedures

Success Factors (core requirements of the job):

• Professionalism – Consistently provides prompt, friendly service with good projection, impact, responsiveness and phone etiquette.
• Billing Management – Consistently reviews tickets received to ensure questions are answered before the invoice reaches the customer and that invoices processed are complete and accurate.
• Maintain Customer Records – Updates and reviews customer records to ensure completeness.
• Communication – Communicates effectively and proactively, ensuring all relevant information is captured, and coordinates with coworkers: outside sales, dispatch and purchasing to ensure a high level of customer service.
• Job Knowledge – Possess the required ability and knowledge to perform all necessary functions, operating office equipment and systems proficiently, following procedures and guidelines consistently.
• Safety & Compliance – Consistently follows procedures, uses good judgment, and reports unsafe acts or conditions.
• Process Improvement – Actively engaged in and supports AllTex’s Organizational Excellence Program and the continuous improvement of work processes. Faithfully follows Standard Operating Procedures as changes and improvements are made.
• Teamwork - Works in the spirit of teamwork and cooperation. Offers ideas in a manner that is positive and that considers others.

If you’ve got the experience, the attention to detail, and the drive to keep things running smoothly, we want to hear from you. This is your chance to step into a role where your work truly makes an impact every day. Apply now and bring your expertise to the team at AllTex Welding Supply—we’re ready for you.