Accounts Receivable/Billing and Collections Specialist

Position Summary

Esaote North America is seeking a detail-oriented and proactive Accounts Receivable / Billing and Collections Specialist to join our finance team. This role is responsible for managing billing activities, monitoring customer accounts, ensuring timely collections, and maintaining accurate financial records. The ideal candidate will possess strong communication skills, excellent organizational abilities, and a customer-focused approach while supporting the company’s overall cash flow and financial operations.

Essential Duties and Responsibilities

• Generate and distribute accurate customer invoices in a timely manner.
• Monitor accounts receivable aging reports and follow up on outstanding balances.
• Contact customers regarding overdue invoices and professionally resolve billing discrepancies.
• Process customer payments, credit memos, and account adjustments accurately within the accounting system.
• Reconcile customer accounts and investigate payment variances.
• Maintain accurate and organized billing and collection records.
• Collaborate with sales, customer service, and management teams to resolve customer account issues.
• Prepare periodic accounts receivable reports and provide updates to management.
• Assist with month-end closing activities related to accounts receivable.
• Support audits by providing requested documentation and account analysis.
• Maintain confidentiality of financial and customer information.
• Ensure compliance with company policies, accounting standards, and internal controls.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Minimum of 2–5 years of experience in accounts receivable, billing, or collections.
• Experience working with ERP/accounting systems and Microsoft Office Suite, particularly Excel.
• Strong understanding of billing procedures and collections practices.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage multiple deadlines.
• Professional and customer-service-oriented demeanor.
• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• Experience in a medical device, healthcare, manufacturing, or distribution environment preferred.
• Knowledge of sales tax and customer credit management processes.
• Familiarity with electronic invoicing and payment platforms.
• Strong analytical and problem-solving abilities.

Core Competencies

• Attention to Detail
• Accountability
• Communication
• Customer Focus
• Problem Solving
• Time Management
• Collaboration
• Financial Accuracy and Integrity

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to occasionally lift and move office materials up to 15 pounds.

Work Environment

This position operates in a business casual office environment and may offer hybrid flexibility based on business needs.

Benefits

Esaote North America offers a competitive compensation and benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Life and disability insurance
• Professional development opportunities

About Esaote North America

Esaote North America is a leading provider of innovative medical imaging solutions specializing in ultrasound and dedicated MRI systems. We are committed to delivering advanced technology, exceptional customer service, and clinical excellence to healthcare providers across North America.

Equal Employment Opportunity Statement

Esaote North America is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.