Accounts Receivable Billing and Collection Specialist

We are looking for an Accounts Receivable Billing/Collections Specialist that will be responsible for invoicing, researching and resolving billing issues; proactively contacting customers to collect on accounts and providing customer service to resolve discrepancies and payments timely. 

Essential Job Functions:

• Responsible for invoicing customers in a timely and accurate manner
• Proactively researching and resolving billing issues and questions
• Ensuring that margins on the jobs are at the expected percentage
• Proven ability to perform collections activities, including prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad dept designation.
• Responsible for the collection of accounts receivable for assigned customers
• Provides customers service regarding collection issues; resolving customer discrepancies and short payments
• Process and review account adjustments
• Monitoring and maintaining accounts, customer calls, account adjustments, small balance write-offs and customer reconciliation
• Accountable for reducing account delinquency
• Identify trends, related root causes, and appropriate actions to resolve, escalating to leadership when necessary 
• Assist with accounting daily/monthly reports
• Identify and communicate process improvement opportunities
• Act as a back-up for other members of the billing and collection staff

The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to employees.

• High school diploma or GED required
• 2+ years of experience in Accounts Receivable and/or collections
• Acute analytical skills and relentless attention to detail
• Professional written and verbal communications skills, with the ability to negotiate and persuade
• Excellent customer service etiquette 
• Adept at navigating through a variety of computer applications simultaneously
• Proficient organizational and time management skills
• Strong sense of pride and urgency
• Teamwork mentality with the ability to work well independently
• Approachable and coachable, with constructive and respectful responses to inquiries and feedback

About Something Inked, LLC and Padrino Promotions

From the early 1980’s til now the Something Inked/Padrino Promotions saga has grown from a single man hand pressing logos into denim, to a team of over 90 with services ranging from graphic design to screen printing and embroidery. Over the past 30 years Something Inked has acquired hundreds of thousands of loyal clients including major and minor sports leagues, prominent hotels, and over 250,000 churches nationwide. 

We don’t just have clients or customers…. we have friends and family and like most people, we will do anything to help our friends and family be successful. Come join our family team!

Something Inked, LLC and Padrino Promotions offers comprehensive benefits program, which includes:

• Medical, Dental and Vision effective 1st day of month following 60 days of employment                  
• 401K with Company 4% match after 6 months of employment
• PTO accrual beginning first day of employment

Something Inked, LLC and Padrino Promotions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability