Accounts Receivable (AR) Manager

Strategic Communications • Louisville, Kentucky • Full Time

Posted on Fri, Jun 5, 2026

Shift: 1st, Full-time, Monday through Friday, estimated to average 45 to 50 hours per week Overview: Strategic Communications is seeking an Accounts Receivable (AR) Manager for our growing team. The qualified individual should have a deep understanding of accounting principles, financial statement analysis and risk management. This role has primary responsibility for overseeing the accounts receivable department and ensuring accuracy of all accounts receivable activities, transactions and processes. Responsibilities include but are not limited to:

Team Leadership: Supervising, training, and mentoring AR staff (quote conversion, billing and collections). Providing professional development opportunities to support individual and organizational success.
Collections & Billing: Overseeing daily, weekly, and monthly invoicing, receipt posting, and collection of payments.
Aging & Reporting: Contract and billing reviews; Preparing, analyzing, and reporting on accounts receivable aging reports, highlighting overdue accounts. Tracking award spending and establishing procedures for sharing information with customers. Serves as secondary point of contact for ongoing contract reporting deliverables (ADMC-3, GSA, ITES, NASPO, SEWP, etc.)
Dispute Resolution: Escalation point of contact, Investigating, troubleshooting and resolving customer queries, disputes, and non-payment cases.
Credit Control: Establishing credit policies, performing credit checks, and setting credit limits for customers.
Process Improvement: Cross departmental coordination, Implementing and streamlining workflows to increase efficiency and accuracy.
Compliance & Reconciliation: Reconciling AR ledgers and ensuring compliance with financial regulations.
Administration: Serving as an Admin for set up and managing access to various third-party invoicing portals including IPP/WAWF
Communications: Attending internal and external kick-offs meetings as needed; managing communications with external customers, vendors or internal departments as appropriate

Experience and Education requirements:

3-5+ years of A/R experience required, with at least 1-3 years in a supervisory or management role
Prior work history in Information Technology, Telecom, Consumption Services (i.e. utilities) or Engineering/Construction industries strongly preferred
Prior experience working with public sector (federal, state or local government) customers strongly preferred
Strong leadership, communication, negotiation and analytical skills
Intermediate to advanced knowledge of Excel, Word, Outlook, SharePoint
CRM or ERP (service/relationship management software) experience required
QuickBooks Enterprise Solutions experience preferred
Bachelor’s degree in Accounting, Finance, Business Administration or related field strongly preferred; may substitute with relevant work experience

Key Competencies:

Achievement oriented - sets challenging goals, improves outcomes, uses time efficiently
Concern for order, quality and accuracy - strong attention to detail, checks quality of work/information, keeps records
Service oriented - seeks to understand customer (internal and external) needs, makes extra effort to meet needs and follows up on questions/requests
Collaborative - builds relationships with people who aid in achieving work-related goals
Analytical thinking - Identifies problems, anticipates obstacles, approaching systematically for logical conclusions
High level of professionalism and discretion

Physical Requirements:
Work is generally sedentary in nature, but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available.
Require use of multiple computer monitors and software programs simultaneously, desk phone, mouse and keyboard.
Benefits: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Long-term and Short-term Disability Insurance, 401k Plan, Paid Vacation Days, Paid Sick Days, Paid Holidays
Other Benefits: Dog-friendly corporate office, wellness incentives, referral bonuses
Screening Requirements: Background Check, Drug Testing

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