Accounts Receivable and Dispute Analyst I

About Nite Ize

Nite Ize is a Boulder-based company that distributes over 500 innovative products worldwide to the largest retailers in the world. We pride ourselves in being fun and functional, trusted and innovative, and obsessively dedicated to making products that are not only guaranteed for life but guaranteed to improve your life. We are focused on creatively solving everyday problems through inventions like the Spotlit pet light, Steelie magnetic phone mounts, Gear Tie reusable rubber twist ties, S-Biner dual carabiners and more!

Our success is rooted in integrity and in keeping our promises to each other and to our customers. Nite Ize provides employees an exceptional workplace that is respectful and considerate. We value our employees, and, in return, our employees have been the key contributors to our success since 1989.

The Accounts Receivable and Dispute Analyst I is responsible for the daily management of Customer AR and Claims Dispute activities within the Accounting/Finance Department.  

The position for Accounts Receivable and Dispute Analyst I is expected to be open until July 13, 2026.

Key Responsibilities for Accounts Receivable and Dispute Analyst I:

Accounts Receivable

• Responsible for creation and management of Customers invoicing.
• Responsible for accurately posting payments to customer accounts and resolving any errors after posting payments, posting prepayments, or deposits. 
• Accesses customer portals and websites to retrieve remittance details to apply payments.
• Correspondence with Customers via phone and email to collect on delinquent accounts.  
• Extracts and analyzes data, provides recommendations and insight into customer accounts. 
• Maintains diligent documentation of customer correspondence about collections and payments in accounting system.
• Updates and reports on delinquent accounts, open balances, collection issues, or payment issues as assigned.

Dispute Analysis 

• Confirm and/or Dispute claims & deductions taken by Customers. Includes identification, research, and verification of deduction claims. 
• Understand our Customers’ “Program” (terms) to ensure that deductions taken are valid relative to Customer/Vendor Agreement.
• Collaborate with Nite Ize Sales Team to figure out the most efficient and productive way to communicate claim disputes with our Customers. 
• Collaborate with Nite Ize Operations Team in gathering data (shipping & inventory) to most effectively prove our dispute case.

1-3 years Accounting, Finance, or other general business experience preferred. 

Experience using Microsoft Office. Proficiency in Excel is a strong +.

Experience with an Accounting ERP system a + (Great Plains, Dynamics, SAP or Oracle). 

Ability to work independently and at quick pace while having a strong sense of urgency and accuracy.

Must be detail-oriented with a focus on accuracy. 

Self-motivated to complete tasks on time and improve team efficiencies.

Professional written and verbal communication skills required. 

Must be able to thrive in a fast-paced, ever-changing work environment. 

Must be able to communicate fluently (read, write, and speak) in English. 

Must be 18 or older to apply.

Work Hours: This is a regular, benefits-eligible position with normal office hours, currently operating on a hybrid schedule.

Hiring Compensation for Accounts Receivable and Dispute Analyst I: Hiring pay range: $24.25 - $27.75/hour, DOQ.

Nite Ize offers a comprehensive, voluntary benefits program which includes:

• Medical, Dental, Vision
• Matching 401K Plan
• Vacation and Sick Leave
• 10 Paid Holidays
• Discounted pricing on Nite Ize products
• Fitness Facility and Professional Trainer Discounts
• Short-term and Long-term Disability
• Life/AD&D
• Voluntary Flexible Spending Accounts and/or Health Savings Account
• Pet Insurance
• And more!

Accounts Receivable and Dispute Analyst I Reports to: Accounts Receivable Manager