Accounts Receivable & Billing Specialist

Monday - Friday 8:30am - 5:00pm

POSITION DESCRIPTION

The Accounts Receivable & Billing Specialist is responsible for ensuring accurate and timely billing, managing customer accounts, and supporting cash flow through effective payment tracking and collections. This role combines billing, accounts receivable, collections, and customer account support functions. Key responsibilities include preparing invoices, verifying billing data, resolving discrepancies, and maintaining accurate financial records. The ideal candidate demonstrates strong attention to detail and proficiency in accounting systems.

ESSENTIAL JOB FUNCTIONS

• Generate and dispatch accurate invoices and credit memos via email or mail, including calculating, typing, and calculating charges, such as shipping costs
• Review billing data for accuracy, including pricing, taxes, and discounts
• Respond promptly to customer inquiries via phone and email 
• Communicate with clients regarding billing issues or inquiries, following up on past-due accounts
• Process and apply payments accurately
• Perform other duties as assigned

EDUCATION, SKILLS & EXPERIENCE 

• High School diploma or GED required (or equivalent experience)
• Two years of related experience in accounts receivable or collections is preferred
• Knowledge of accounting, billing and collections procedures
• Proficiency in Microsoft Office, particularly Excel
• Strong written and verbal communication skills
• Excellent problem-solving abilities and the ability to work independently and collaboratively
• Strong attention to detail with the ability to prioritize and manage multiple responsibilities

PHYSICAL REQUIREMENTS

• Ability to operate computer, telephone and other office equipment
• Ability to communicate via phone and email
• Ability to sit and work at a computer for extended periods 
• Ability to lift up to 15 pounds, as needed

Great Benefits:

• Paid holidays
• Paid time off (PTO)
• Health insurance
• Dental and Vision insurance
• Voluntary life insurance
• Company paid Life & Long-term disability insurance
• Critical Illness, Accident, Hospital Indemnity supplemental insurance
• Health Savings Account (HSA) with company contribution
• 401K with matching

NOTE: Mann Lake LTD is an equal opportunity employer and does not engage in employment discrimination based on race, color, age, sex, religion, disability, ethnicity, national origin, marital status, protected veteran status or any other legally protected classification or status