Accounts Receivable & Billing Associate

Overview

WHO are we looking for?

CAPTRUST is seeking a Accounts Receivable & Billing Associate to support the Institutional Finance function through accurate client setup, billing coordination, reporting, revenue close activities, audit support, and cross-functional service to advisors and client teams. This role requires a detail-oriented, organized, and collaborative professional who can manage recurring deadlines, communicate effectively with Financial Advisors, Client Management Consultants, Accounts Receivable, and Finance leadership, and contribute to process improvements. The ideal candidate brings strong accountability, sound judgment, a service mindset, and the ability to work well across teams while maintaining the highest professional and ethical standards. The internal title for this role is intended to be Associate II | Finance. 

Responsibilities

• Support the administration and oversight of CAPTRUST agreements for the Institutional business, ensuring information is accurate, complete, and aligned with billing and operational requirements.
• Coordinate new Institutional client setup within internal systems, including the billing platform and CRM, to support accurate billing, reporting, and client metrics.
• Monitor quarterly and ad-hoc billing activity for Institutional clients, helping ensure invoices are timely, accurate, and appropriately supported.
• Prepare and maintain monthly metrics and reporting used by senior leadership to monitor all new business activity and performance.
• Partner with the Accounts Receivable Team to research and identify client payments, resolve discrepancies, and support timely cash application.
• Collaborate closely with Financial Advisors, Client Management Consultants, and their teams to address finance-related requests specific to their clients or business needs.
• Contribute to project work focused on process improvement, operational efficiency, data accuracy, and enhanced reporting.
• Support annual audit activities by gathering documentation, researching items, and responding to Finance or audit-related requests.
• Participate in the monthly revenue close process by completing assigned tasks accurately, timely, and efficiently.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Accounting/Finance/Economics or equivalent combination of training and experience required
• 1 to 3 years of Accounting/Finance Experience preferred

Desired Qualifications/Skills:

• Advanced Microsoft skills specifically Excel/PowerPoint
• Strong organizational skills
• Microsoft 365 CRM experience preferred
• Self-starter who can prioritize with little supervision
• Detail oriented
• Works well in a team environment with strong interpersonal skills

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together with a commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

• Company discretionary bonus.
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.
• Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL)

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position.

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick?

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other-centered mindset
• Integrity through maintaining objectivity

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws. #associate      

This position will remain open until filled.