Accounts Receivable Analyst

Accounts Receivable Analyst

Job Description

Department: Corporate Accounting

Job Status: Full-Time

FLSA Status: Salary-Exempt

Reports To: Accounts Receivable Supervisor

Location: The Woodlands Office

Amount of Travel Required: 0%

Work Schedule: Monday – Friday, 8 a.m. - 5 p.m.

Positions Supervised: None

AIP: Level 7

POSITION SUMMARY:

The Accounts Receivable (AR) Analyst is a detail-oriented, organized accounting professional responsible for accurate customer billing, timely cash application, and collections. This role requires a self-directed professional who takes ownership of the complete accounts receivable process, demonstrates consistent accuracy under pressure, and maintains a thorough understanding of contract terms to ensure compliant billing. The AR Analyst safeguards working capital by maintaining low past-due balances, reducing DSO, resolving billing disputes, and partnering with Sales and Operations to ensure complete, correct, and compliant invoices. The AR Analyst supports month-end close, audit requests, and continuous process improvement across the order-to-cash cycle.

ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word “May.”)

• Generate and issue customer invoices and credit memos in accordance with contract terms, pricing, and tax requirements.
• Collaborate with Operations and Sales to resolve proof-of-delivery, field ticket, and pricing discrepancies before billing.
• Research and resolve billing disputes with internal stakeholders and customers; obtain approvals and supporting documentation.
• Maintain a thorough understanding of customer contracts, service agreements, and billing provisions to ensure accurate invoicing and compliance with agreed-upon terms.
• Post cash receipts (ACH, wire, lockbox) and perform daily cash application, short-pay analysis, and deduction coding.
• Complete all month-end close activities within established deadlines while maintaining accuracy standards.
• Support team members during month-end close and other critical periods by proactively checking on team progress and providing assistance as needed to ensure all departmental deadlines are met.
• Perform account reconciliations, payment remittance matching, and month-end AR subledger to GL tie-out.
• Demonstrate consistent follow-through on assigned tasks with minimal supervision and proactive communication of issues.
• Monitor AR aging – perform proactive collections through structured outreach and promise-to-pay tracking; escalate per policy.
• Ensure compliance with company policies, revenue recognition guidelines, and sales/use tax rules.
• Maintain accurate customer master data (bill-to/ship-to, contacts, tax status, payment terms, credit limits).
• Prepare weekly AR/DSO/collections metrics and executive summaries; identify trends and recommend actions.
• Assist with cash forecasting related to collections cadence and large-balance recoveries.
• Document procedures; recommend and help implement process and system improvements.
• Perform other related duties as assigned to assist with successful operations and business continuity.

POSITION REQUIREMENTS

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s).
• Daily overtime required and in person, predictable attendance in The Woodlands, TX.
• Valid U.S. Driver’s License required. Most employment is contingent upon meeting company driving standards, including 3 year  U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.
• Exceptional attention to detail with demonstrated ability to maintain accuracy during high-volume, deadline-driven periods. Must show consistent follow-through on tasks without requiring multiple reminders or management intervention; deadline-driven with effective communication skills.
• Proactive problem solver comfortable working in a fast-paced, high-volume environment.

EDUCATION AND EXPERIENCE

• U.S. High School Diploma or GED required.
• Bachelor’s degree in Accounting, Finance, or related field preferred. Anequivalent combination of education, specialized training, and relevant professional experience will be considered in lieu of a formal degree
• Experience: Minimum 3 years in Accounting; Oil & Gas or industrial services experience preferred.
• Ten-key by touch; strong Excel skills (lookups, pivots, basic formulas).
• Demonstrated experience managing month-end close processes and meeting critical deadlines in a fast-paced environment.
• Proven ability to work independently, take ownership of problems, and proactively communicate issues before they impact business operations.
• Solid understanding of order-to-cash, cash application, deductions, and collections best practices.
• ERP experience required; Sage 300 and/or Oracle Fusion a plus. Experience with lockbox/merchant services and AR automation tools is a plus.

QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES

• ERP and productivity tools: Sage, Oracle Fusion, and Excel; experience with document management/workflow tools preferred.
• Reading Comprehension: Interpret contracts, MSAs, purchase orders, and customer billing requirements.
• Ability to prioritize, meet deadlines, and handle competing demands with minimal supervision.
• Collaborative Team Player: Understands that during critical periods (month-end close), the job isn't complete until the entire team's work is finished. Proactively offers assistance and remains available until team objectives are achieved.
• Time Management: Manage personal workload and collection cadence effectively.
• Positive attitude; strong organizational and planning skills.
• Team-oriented mindset with understanding that individual responsibilities extend to supporting overall team success, particularly during month-end close periods when collective completion takes priority over individual task completion.
• Deductive Reasoning: Apply policy and contractual terms to specific billing scenarios.
• Active Listening: Clarify issues with customers and teammates; ask targeted questions.
• Mathematics: Apply arithmetic and reconciliation techniques to resolve variances.
• Clear verbal communication – ability to explain balances, terms, and resolutions to non-finance audiences.
• High integrity and confidentiality in handling customer financial information.
• Professional email and phone etiquette with customers and internal partners.
• Self-directed professional who takes ownership of work quality and proactively identifies and resolves issues before they impact operations.
• Critical Thinking: Evaluate root causes of disputes and propose corrective actions.
• Problem Sensitivity: Recognize emerging issues (e.g., chronic short pays) and escalate appropriately. 
• Attention to Detail: Consistently produces accurate work even under pressure; implements personal quality control processes
• Accountability: Takes ownership of work quality and deadlines; follows through on commitments without requiring reminders
• Time Management: Prioritizes effectively during peak periods (month-end close); meets deadlines consistently
• Communication: Proactively communicates issues, asks clarifying questions, and provides clear documentation
• Contract Comprehension: Ability to read, understand, and apply contract terms to billing scenarios

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

The Accounts Receivable Analyst works indoors in an office setting, primarily sitting for extended periods of time at a desk station, keyboarding and using repetitive motions with wrists, hands, and or fingers. Vision abilities required by this job include close vision and the ability to adjust focus while reading and staring at a computer monitor. They will also need to speak clearly and audibly, as well as have the ability to hear, understand, and distinguish speech and /or other sounds (e.g., building alarms) deriving from in-person speech, telephone, or other remote speech. No adverse environmental conditions are expected. While in the office, the Accounts Receivable Analyst may be called upon to stand, kneel, push, pull, reach overhead, stoop, crouch, climb, and lift; therefore, the Accounts Receivable Analyst should be able to lift 25 lbs. independently.

Work hours may include early morning, late evenings, and weekends, depending on business necessity. During month-end close periods, employees are expected to remain available and assist team members until all departmental close activities are completed, regardless of individual task completion status.

AAP /EEO STATEMENT

The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws.  Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status.  It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.

The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.

Last Revised 05/2026.