Accounts Receivable Administrator - SSC

Summary

The Accounts Receivable Administrator will support the Accounts Receivable team and maintain an organized system of documentation related to incoming payments and customer accounts. This role requires a strong focus on customer service, fostering a positive and professional culture throughout the organization. The ideal candidate will be detail-oriented, possess excellent communication skills, and be committed to upholding the confidentiality and accuracy of financial information.

Key Responsibilities and Accountabilities

Deliver comprehensive administrative assistance to ensure smooth and efficient Accounts Receivable operations. Process and post incoming payments (checks, ACH, wire transfers, credit cards) accurately and timely. Monitor and manage the Accounts Receivable inbox, responding to customer inquiries and distributing information as needed. Generate, review, and distribute customer invoices and statements in a timely manner. Reconcile customer accounts and resolve discrepancies, including short payments, deductions, and unapplied cash. Assist with collections efforts including following up on outstanding invoices and communicating with customers regarding payment status. Maintain accurate and organized customer account records and documentation. Prepare and distribute aging reports and support reporting on receivables performance. Ensure compliance with company policies and accounting standards related to revenue and receivables. Coordinate with internal departments (sales, operations, etc.) to resolve billing or payment issues. Assist with audits by providing necessary documentation and account details. Maintain the confidentiality and security of all financial files and sensitive information. Support month-end and year-end closing processes related to Accounts Receivable. Assist with other projects as needed.

Skills / Qualifications

Teamwork, Emphasizing Excellence, Initiative, Leadership Customer Service, Listening, Reporting Skills, Presentation Skills Verbal Communication, Written Communication Critical Thinking, Organizational Skills Detail-Oriented, Reliable, Data Entry Accuracy Ability to establish and maintain effective working relationships

Requirements:

Minimum of one year of experience in Accounting or Accounts Receivable Knowledge of accounting systems and financial chart of accounts Proficiency in MS Excel, Outlook, strong 10-key by touch, typing speed of 60+ wpm Ability to work independently in a fast-paced, high-volume environment with a focus on accuracy and timeliness

Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Accounts Payable Administrator is frequently required to stand, walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.