Accounts Receivable Administrator

Fidelity Building Services Group • Newport News, Virginia • Full Time

Posted on Sat, Jun 6, 2026

Position Summary Masters Mechanical is seeking a detail-oriented and organized Accounts Receivable Administrator to support our accounting and service operations teams. This role is responsible for preparing and processing invoices, assisting with accounts receivable functions, and providing administrative support to ensure smooth day-to-day operations. The ideal candidate is highly organized, communicates well with internal teams and customers, and can work collaboratively with the Service Department to quickly resolve invoicing discrepancies and billing issues.

Key Responsibilities

Prepare, review, and process customer invoices accurately and in a timely manner Support accounts receivable activities including payment tracking, collections follow-up, and account reconciliation Work closely with the Service Department to resolve invoicing discrepancies, missing documentation, and billing questions Verify work orders, purchase orders, time entries, and supporting documentation before invoicing Maintain customer records and ensure billing information is accurate and up to date Respond to customer inquiries regarding invoices, payments, and account status Assist with filing, data entry, document management, and other administrative office tasks Support month-end billing and reporting processes Maintain confidentiality of financial and customer information Provide general back-office administrative support as needed

Qualifications

Previous experience in invoicing, accounts receivable, bookkeeping, or administrative support preferred Experience in the construction, mechanical, HVAC, or service industry is a plus Strong attention to detail and accuracy Excellent organizational and time management skills Ability to communicate professionally with customers, technicians, project managers, and internal staff Proficiency with Microsoft Office, especially Excel and Outlook Experience with accounting or ERP software preferred Ability to prioritize tasks and work in a fast-paced environment High school diploma or equivalent required

Preferred Traits

Team-oriented and dependable Problem solver with strong follow-through Comfortable working with multiple departments Able to manage deadlines and shifting priorities Positive attitude and willingness to learn

Benefits

Competitive pay Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Opportunity for growth within a growing company

About Masters Mechanical Masters Mechanical is a leading provider of mechanical and HVAC services, delivering high-quality solutions to commercial and industrial customers throughout the region. We pride ourselves on professionalism, teamwork, and providing exceptional service to our clients.

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