Accounts Receivable Administrator

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and the Eldorado Yacht Club, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, a pickleball court, and a private beach.

When you've enjoyed a delicious meal on our Boardwalk or stayed in one of our rooms, you'll understand what we mean when we say Eldorado Resort is life in a postcard. We're looking to fill the role of Accounts Receivable Administrator, if this is something you might be interested in, keep reading! 

Position Summary
Reporting to the Property Controller, the Accounts Receivable Administrator oversees and administers all accounts receivable functions for Eldorado Resort which includes Hotel Eldorado, Manteo Resort, Lakeside Dining, Maestro's Mediterranean, and the Eldorado Yacht Club. In addition, supporting other roles within the accounting department as required by business levels and needs. 

What will you be doing?
Hotel Eldorado / Manteo Resort:

• Review future group contracts and bookings
• Review, follow up and process deposits for contracted groups
• Establish final billing for groups, review and approve credit as needed
• Conduct monthly credit meetings
• Manage PMS City Ledger, Deposit Ledger & Guest Ledger and associated balance sheet accounts
• Attend pre-cons and work in tandem with Sales/Catering to ensure billing is set up to specifications required by clients
• Invoice clients and address any concerns they may have
• Manage billing for FIT
• Review and ensure commissions are processed for groups
• Address any individual guest inquiries in a timely fashion
• Maintain Accounts Receivable digital and paper filing system
• Manage billing for Audio Visual, Socan and Re:Sound
• Assist in the processing of month end and related reporting
• Assist with guest inquiries related to credit card payment disputes
• Support the Food & Beverage Team with monthly inventory spot checks

Eldorado Yacht Club:

• Invoice, collect and report on annual moorage customers
• Invoice and manage annual moorage food & beverage expense accounts
• Invoice and monitor any authorized business or personal accounts for the Marina
• Assist in research and resolution of charges to guest individual credit cards 

What are we looking for?

• Working knowledge of Hotel PMS software, Opera preferred
• Working knowledge of POS software, Squirrel preferred
• Previous Accounts Receivable experience is a definite asset
• Previous Hotel and/or Food & Beverage Industry experience is an asset
• Intermediate working knowledge in Microsoft applications including Word, Excel and Outlook
• Excellent spoken and written communication skills
• Ability to meet or exceed deadlines
• Strong administrative and organizational skills, high level of accuracy and attention to detail
• Can work well independently and in a team environment
• Determined follow through for outstanding accounts or accounting concerns.
• A flexible and adaptable to change, can-do attitude
• Naturally curious with a high sense of urgency to find resolution to challenges
• Working knowledge of GAAP, general bookkeeping principles and procedures an asset

Perks

• Extended Health and Dental Benefits
• Employee discounts on accommodations, dining and more at our sister properties
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development

Don't miss this exciting opportunity to join our Eldorado family!