Accounts Receivable Admin

The Accounts Receivable Admin will be a reliable, precise professional who supports the Accounting department and properly maintains Accounts Receivable. Providing excellent customer service to both our internal and external customers by identifying and resolving issues and any customer concerns in a timely manner to ensure that Satellite Shelters receives payment for our products and services.

Essential Duties and Responsibilities: 

• Research customer disputes regarding invoice amounts 
• Process Lien Waiver requests 
• Assist with portal invoicing submission    
• Assist Accounts Receivable personnel with new account setups 
• Investigate returned mail to determine the correct address to send invoices. 
• Perform other duties as assigned. 
• Connect with the A/R Team to investigate the reasons for partial payments or deductions. 
• Inform A/ R team of any unprocessed payments to customer accounts or unreconciled documents and report discrepancies that might affect account status. 

Supervisory Responsibilities: 

No formal supervisory role.   

Education and Experience Requirements: 

• The position requires a High School Diploma
• Shown ability to collaborate with other team members to accomplish tasks. 

Required Skills:

• Thoroughness and strong attention to detail. 
• Self-Driven 
• Strong Time Management Skills 
• Proficiency in MS Office Suite (Excel, bank portals) 
• Customer/Client Focus. 
• Personal Effectiveness/Credibility. 
• Strong Written and Verbal Communication 
• Excellent Problem-Solving Skills 
• Strong Interpersonal Communications Skills 

Physical/Mental Demands:  

This position is largely a sedentary role, requiring use of typical office equipment such as computers, printers, copiers, and scanners.  

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities and duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.