Accounts Receivable

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. JOB OVERVIEW  The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management.    DUTIES AND RESPONSIBILITIES  Issue and process customer invoices accurately and on time   Record and post incoming payments to customer accounts   Monitor outstanding balances and ensure timely collections   Follow up on overdue accounts through calls and emails   Maintain accurate and up-to-date customer account records   Reconcile customer accounts and resolve billing discrepancies   Prepare accounts receivable aging reports   Support cash flow management by tracking receivables   Coordinate with sales and customer service teams regarding billing issues   Ensure compliance with company credit and billing policies   Investigate and resolve payment discrepancies and disputes   Assist in month-end closing and financial reporting processes   Maintain proper documentation for all transactions and invoices   Process credit notes, refunds, and adjustments when required   Communicate with clients to ensure clarity of billing and payment terms   Support audits by providing necessary receivables documentation   Maintain confidentiality and accuracy in financial records     Bachelor’s degree in Accounting, Finance, Business Administration, or related field   Diploma in Accounting or Bookkeeping is an advantage   1–3+ years of experience in accounts receivable, accounting, or finance roles   Strong understanding of basic accounting principles and receivables processes   Familiarity with invoicing, billing cycles, and credit terms   Experience using accounting systems such as SAP, Oracle NetSuite, or similar systems   Proficiency in Microsoft Excel for reporting and reconciliation   SKILLS  Strong attention to detail and accuracy   Good numerical and analytical skills   Accounts reconciliation and reporting skills   Effective communication and customer service skills   Ability to follow up on payments professionally and consistently   Time management and ability to meet deadlines   Problem-solving and dispute resolution skills   Organizational and record-keeping abilities   Basic knowledge of credit control and cash flow processes   Ability to work independently and as part of a team   Integrity and confidentiality in handling financial data   Multitasking and prioritization skills