Accounts Payable Coordinator

Company: CGL
Department: Financial Acctg Services
Employment Type: Regular Part-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

Our national Finance team aspires to create, enhance, and protect value for our organization and its stakeholders. Our knowledgeable team educates and influences the organization to make well-informed, risk-based decisions. We think innovatively and strategically to solve business problems and strive to move our business forward with practical, integrated processes and tools that ensure organizational success.

The Operational Accounting Department is responsible for effective and efficient business processes for Accounts Payable, Claims Payable, Banking and Payroll reconciliation activities for all companies in the Co-operators Group, which include Co-operators Group Ltd, Co-operators Financial Services Limited, Co-operators Financial Investment Services, Co-operators General, Co-operators Life, CUMIS Services, CUMIS General, Federated Agencies, UNIFED Agencies and Sovereign.  The Accounts Payable Coordinator is responsible for accurate creation/updates to vendor profiles in the Oracle Accounts Payable system ensuring strict adherence to business processes and internal controls.  

How you will create impact: 

• Review and action daily vendor intake requests in ServiceNow by validating intake forms, assessing supporting documentation for accuracy and compliance, following up on missing information, and closing or rejecting requests as appropriate.
• Accurately create, update, and maintain vendor profiles in Oracle AP, including attaching tax documentation, creating vendor notes, and ensuring complete audit documentation for all requests.
• Perform second-level reviews for bank account setups and changes to ensure adherence to internal controls and compliance standards; escalate unusual or high-risk requests as required.
• Monitor and manage the weekly DATABASICS action log by resolving expense and vendor site errors, coordinating with employees, leaders, and DATABASICS Operations to ensure reports successfully move to production.
• Maintain Oracle AP expense site integrity by reviewing HR staff change notifications, updating active records, and ensuring invoice module reviews are completed prior to inactivating expense sites.
• Investigate and resolve returned EFT items by analyzing reason codes, determining corrective actions (e.g., banking updates, cancellations, or re-issuance), and escalating issues when necessary.
• Support internal and external stakeholders through professional correspondence by investigating and resolving inquiries related to payments, cheque status, lost or reissued payments, banking validation, invoice issues, and vendor master data changes.
• Serve as a subject matter expert on vendor payment setup for projects and audits (including CRA audits), advising on vendor usage, payment terms, invoicing options, internal controls, and best practices to determine optimal solutions.

To join our team:  

• Post Secondary education in Accounting or Finance or related discipline
• 2–4 years of relevant experience in the financial or insurance sector, including a minimum of two years in Accounts Payable.
• Strong keyboarding skills with a high degree of accuracy and efficiency in transaction processing and data entry.
• Excellent written and verbal communication skills, with a demonstrated customer service mindset and strong interpersonal abilities.
• Proven problem-solving, analytical, and critical-thinking skills, with the ability to assess issues, determine root causes, and recommend solutions.
• Experience working with Oracle ERP or similar enterprise financial systems; ability to interpret and apply company policies and internal controls.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
• Extended hours as needed to provide coverage during team members vacation time will be required.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $43,550 - $72,583​

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.