Accounting Support 2 Hourly

About the Team/Role

An Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner. This involves working with a variety of financial institutions and posting systems. They may process adjustments, refunds, or perform account reconciliations.

How you'll make an impact

• Ensures that payments received from customers are applied accurately and in a timely manner to accounts, based on SLOs.

• Processes and records all payment types, including ACH, wires, and lockbox activity.

• Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved in a timely manner with no customer disruption.

• Responsible for processing adjustments, write-offs, and refunds.

• Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.

• Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.

• Performs periodic training of other AR Specialists on individual processes relative to their platform/duties.

• Monitors shared inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times.

Experience you'll bring 

Minimum Required Qualifications for Consideration

Preferred Qualifications

• A minimum of 2 years of related work experience.

• Strong accounting, analytical, and problem-solving skills.

• Intermediate knowledge of PC based application software with an emphasis on Google Sheets.

• Independently seeks opportunities to improve processes, proactively expands knowledge through exploration, and takes ownership of their professional development.

• Excellent time management, prioritization, goal setting, planning, and work scheduling skills.

• Strong attention to detail.

• Must successfully pass a background investigation.

• Strong communication and interpersonal skills.

• Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes. Looks for ways to be more efficient and effective within assigned tasks and duties.