Accounting Service Representative

Telhio • Full Time

Posted on Wed, May 13, 2026

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Position Summary: The Accounting Service Representative position is to ensure accurate and timely processing of all assigned activities, ongoing GL balancing and reconciliations, proper bookkeeping, recordings, along with complying with company policies and procedures. An ASR attention to detail, strong analytical skills, and ability to work independently as well as with a team will be critical to the success of this role and the department. Individuals must be knowledgeable in basic accounting principles to perform essential duties, assigned projects, along with knowledge of system in/out flow of information. Position heavily impacts the overall financial health of the credit union and provides the membership with confidence of reporting. Responsibilities: General Ledgers:

Completes assigned daily, weekly, monthly GL reconciling.
Research GL discrepancies, outages, pending unresolved transactions.
Reconciles to month end deadlines.
Completes monthly, quarterly, annual reporting for assigned GL’s.
Maintains appropriate monthly accrual, adjusting and balancing entries as requested or needed.
Post accurate journal entries (date, GL account number, amount, description) while adhering to internal controls.
Retrieves, save, attach all supporting statements or documents along with notating journal entries with clear and accurate explanations.
Maintains accurate, organized and detailed formatted GL recon coversheets.

Maintains accurate, clear and current procedures for assigned GL’s.
Seek efficiencies in processes. Challenges processes for improvements.
Works assigned CRM tickets in accordance with rotation.
Comprehends the purpose, transaction flow and necessary reporting for assigned GL’s.
Ensures the department meets all deadlines with respect to reconciling GL’s, with minimal to no errors that result in losses to the Credit Union
Demonstrates good communication skills and the ability to share and obtain information from others
Monitors transactions trends in GL’s. reports any inconsistencies to supervisor.
Performs other duties as assigned by department supervisors and managers.

ACH & Share Draft File Posting:

Meets daily posting deadlines for ACH & Share Drafts.
Reviews and processes exceptions (when necessary).
Knowledgeable of compliance when processing ACH returns and affidavits as well as government reclamations.
Awareness for file posting timelines, exceptions reasons and product fees.
Maintains accurate, clear and current procedures for ACH and share draft processing.
Process Reclamations and Affidavits of unauthorized entry.
Comprehends the transaction flow and necessary reporting files.
Demonstrates good communication skills and the ability to share and obtain information from others.
Works assigned CRM tickets in accordance with rotation.

Internal Account Balancing, Other Task & Third-Party Trail Balances and Reporting:

Works assigned CRM tickets in accordance with rotation.
Process incoming and outgoing funds transfers.
Process monthly premiums related to employee and credit union insurance programs.
Answers calls from internal and external members regarding wires and ACH
Comprehends the purpose, transaction flow and necessary reporting for participation settlements.
Monitors all assigned internal DNA accounts.
Reconciles to trial balance month end reporting deadlines.
Maintains accurate, clear and current procedures for other assigned tasks and/or participation reconciliations.
Retrieves, save, attach all supporting statements or documents along with notating journal entries with clear and accurate explanations.
Monitors transactions trends in GL’s. Reports any inconsistencies to supervisor.
Demonstrates good communication skills and the ability to share and obtain information from others.

Reporting:

Prepare weekly, monthly and quarterly financial and statistical reports as directed by supervisor.
(if applicable) Maintains up to date and accurate reports and records for management.

Credit Union Services and/or Federal Regulations:

Remits federal tax deposits on a timely basis to comply with federal regulations.
Maintains a working knowledge of all credit union services and support tools to increase efficiency of operations

Corporate Policy and Procedures:

Stay up to date on all regulations applicable to job responsibilities.
Follow all applicable policies and procedures.
Operates within compliance with all required regulations and policies, especially with all Bank Secrecy Act
(BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
Always Maintain Member Confidentiality and follow Telhio’s Privacy Policies
Apply all transactional practices taught in training, learned through day-to-day OJT mentoring and coaching, presented in periodic memos

Required Qualifications:

Associates or Bachelor's degree Finance, Accounting, Business, Economics, Business/Administration, Management, Statistics. (Preferred)
1-3 years Professional working experience in Accounting. (Preferred)

Knowledge, Skills and Abilities: Knowledge in:

Accounting principles, payables and compliance
General Ledger posting

Skills and Abilities in:

Critical thinking skills
Intermediate/Strong Excel Skills (Pivot Tables, Index Match, Sumif, etc.).
Strong problem solving and analytical skills
Strong time management and problem-solving skills
Strong math acumen

What you will earn:

Competitive salary
Benefits: several medical plan options, dental, free vision, free life and free disability insurance
Additional financial incentive programs for employees enrolled in our insurance
6% matching and immediately vested 401(k) plan
Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer

View the interactive listing →