If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department: Secretary of State / Bureau of Motor Vehicles

Division: Finance
Location: Augusta
Schedule: Monday – Friday
Grade: 21
Salary: $22.63 - $31.95

Closing Date: July 31, 2026

Join Our Team at the Department of the Secretary of State:

At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being.  

Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. 

Are you ready to make a difference? 

We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. 

About the Position:

The Accounting Operations Supervisor role oversees the General Processing team within the Accounting Unit by setting priorities, supervising staff, and providing guidance to ensure efficient operations. It manages daily deposits, accounts receivable (A/R), and accounts payable (A/P) processes while overseeing additional responsibilities based on operational needs. The role monitors workflow, identifies opportunities for process improvements, collaborates with leadership to implement enhancements, and serves as a subject matter expert for resolving operational issues relating to their team. The position also maintains knowledge of applicable laws, regulations, policies, and accounting standards, including SAAM, GAAP, GASB standards, and Office of the State Controller (OSC) guidance, to ensure compliance and accurate financial operations.

What We’re Looking For:

• Customer Service:  Provide courteous, accurate, and efficient service to internal and external stakeholders, and support the team in meeting service expectations.

• Operational Leadership:  Support the team in maintaining a consistent and stable level of processing, with limited delays or backlogs, in line with Department, OSC, and legislative deadlines.

• Collaborative Team Leadership:  Build and sustain effective teams by fostering collaboration, accountability, and a respectful, productive workplace culture.

• Professional Judgment & Attention to Detail:  Apply analytical thinking and sound judgment to operational decisions while ensuring accuracy, consistency, and compliance.

• Clear Communication:  Communicate rules, policies, and changes clearly to staff, leadership, and internal and external partners.

• Problem-Solving:  Identify issues, assess risk, and implement practical, solution-focused responses, supporting staff through challenges as they arise.

• Adaptability:  Support the team through evolving policies, procedures, and technologies, including process improvement and modernization initiatives.

Key Competencies We Value:

• People Leadership:  Lead and support employees across varying levels of experience, providing coaching and guidance to help staff meet team goals.

• Communication & Collaboration:  Ability to have direct, clear conversations with professionalism and empathy, supporting staff growth and maintaining team standards.

• Training & Workforce Development:  Guide onboarding, training, and ongoing development to support staff readiness and goals.

• Emotional Intelligence:  Demonstrate self-awareness, empathy, discretion, and sound judgment, particularly in high-stress situations.

• Continuous Improvement:  Support innovation, learning, and process improvement to enhance service delivery.

In This Role, You Will:

• Support the General Processing team in maintaining a consistent, stable level of processing, assisting with daily operations and helping prevent backlogs.

• Maintain regular communication with the Managing Staff Accountant and Accounting Unit leadership through check-ins, team huddles, and ongoing collaboration.

• Supervise and support direct reports by monitoring performance, providing coaching, and helping ensure work meets Accounting Unit expectations.

• Serve as a subject matter expert for General Processing functions, including accounts payable, billing, deposits, DocuWare, BIE entry, and other operational processes.

• Provide customer service and operational support to internal and external stakeholders, serving as a point of contact for General Processing inquiries, and work to empower stakeholders to troubleshoot and resolve challenges independently where possible.

• Evaluate workflows, identify risks and opportunities for improvement, and collaborate with stakeholders and the team to implement process enhancements.

Preference will be given to candidates who bring digital fluency and a process-improvement mindset:

Comfort learning and adopting new technologies, experience streamlining or digitizing paper-based work, clear written communication, curiosity about emerging workplace tools, and the judgment to evaluate and verify their output before relying on it.

• Supervisory experience in accounting or business operations.

• Experience with accounts payable, accounts receivable, deposits, or financial processing.

• Experience improving workflows and processes.

• Knowledge of accounting principles and financial regulations.

• Strong organizational, communication, and problem-solving skills.

Minimum Qualifications:

(Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience).

Education, training, and/or experience in Business/Public Administration, Accounting, Economics, or another related field demonstrating competency in coordinating business operations, reviewing and maintaining records, and acting in a leadership capacity.

Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. 

The successful candidate must pass a National Criminal Background check, which may include fingerprinting. 

Why Join Our Team?

We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:

Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.

Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

Contact information:

Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email Terri.Kanaris@Maine.gov

Application Instructions:

To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.

Need a paper application? Download one [HERE] or call 207-441-9993.

Submit paper applications, cover letter, and resume before the closing date to:

Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: 207-624-9313

We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all backgrounds.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.