Accounting Operations Specialist

We are seeking a detail-oriented and motivated Accounting Operations Specialist to join our growing team. This role is ideal for an individual with strong organizational, customer service, and accounting skills who thrives in a fast-paced environment. The Accounting Operations Specialist will support accounts receivable functions, invoicing, cash application, reconciliations, and operational coordination for external customers while partnering closely with internal teams to ensure accuracy, efficiency, and exceptional service delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processes and posts checks received.
• Updates and reviews receivables for unpaid balances and aging analysis.
• Balances daily deposits to the detailed bank report.
• Processes necessary adjustments and refunds.
• Applies payments received from customers, accurately and timely.
• Resolves payment problems/discrepancies in a timely manner. 
• Performs monthly banking and general ledger reconciliations.
• Assists with month end close, reviews and reporting.
• Provides support for internal and external audits.
• Supports the field operations team by managing the day-to-day activities. This includes:
  • Confirming work performed with the field.
  • Invoicing customers (ensuring accuracy of customer invoices).
  • Paying the service providers (ensuring accuracy of the payments). 
  • Partnering with Quality Assurance Managers and company representatives to ensure all work orders are reconciled before the invoicing and processed in a timely manner.
• Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules.
• Pays the subcontractors accurately per the schedule by including any adjustments.
• Facilitates new customer and subcontractor set-up in relevant systems.
• Develop proficiency in financial and operational systems, including Salesforce and SAP, to serve as a key resource and support partner for account managers and internal teams.
• Performs other related duties as assigned by management.

EDUCATION/CERTIFICATION:

Bachelors degree in accounting or related field.

EXPERIENCE:

• 0–2 years of experience in accounting, accounts receivable, finance, customer service, or administrative support preferred.
• Recent graduates with relevant internships or coursework are encouraged to apply.
• Experience with invoicing, reconciliations, or service-based industries is a plus, but not required.

SKILLS/ABILITIES:

• Good communication skills and the ability to work well with people are essential.  
• Computer skills required: Accounting  Software (SAP); Contract Management Systems (Salesforce); Microsoft Excel
• Exceptional customer service and problem-solving skills.
• Ability to develop rapport and strong working relationships with customer/accounts