Accounting Manager

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About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Accounting Manager is responsible for providing organized and detail oriented professional services for full cycle accounting and managing a growing client managed accounting services team. The main responsibilities for this role include reviewing and verifying financial recordings to comply with accounting principles. Daily tasks will include investigating and resolving any irregularities or inquiries, providing guidance and training to the accounting team. This individual will not only improve processing efficiency and ensure accuracy of financial records but also lead new accounting client implementations including external/internal processing software and integration. An essential part of this position is to adapt to a fast-paced environment, be highly motivated, and provide close attention to detail. This role requires timely and accurate responses to clients and Senior Leadership.

Essential Duties and Responsibilities

• Ensure all team members are fully trained and maintain accurate system knowledge to execute their daily tasks.
• Maintain a strong relationship with clients and internal teams that are intricate in the accounting process (i.e. Client Billing, Payroll Client Services, Payroll Tax and Client Services Implementation Teams.
• Provide leadership, guidance, and direction to team members.
• Identify areas of opportunity to increase efficiency with current processes and assist in or initiate process improvements.
• Develop processes for reviewing client profitability and audit billing discrepancies.
• Lead and oversee implementation of new client accounting services and ensure correct SOPs are developed by the team and properly completed. 
• Occasional domestic travel will be required to attend team onsite meetings, client visits, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation.
• Assist with special projects, system implementations, or operational initiatives involving accounting functions.
• Participate in internal meetings, audits, and cross-departmental initiatives as requested.
• Perform other job-related duties consistent with the nature and level of the position as assigned by management.

Knowledge, Skills, and Abilities

• Advanced knowledge of accounting principles and full-cycle accounting processes, including general ledger, financial reporting, and compliance with applicable standards.
• Strong analytical and problem-solving skills, with the ability to investigate discrepancies, resolve irregularities, and ensure the accuracy and integrity of financial data.
• Demonstrated leadership and team development capabilities, including training, mentoring, and guiding accounting staff within a client-managed services environment.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy, organization, and attention to detail.
• Experience leading client implementations, including accounting systems, external/internal processing software, and system integrations.
• Ability to identify process improvement opportunities and drive operational efficiencies across accounting workflows and client deliverables.
• Demonstrated professional written and verbal communication with strong follow-through skills, including the ability to communicate effectively with clients, internal teams, and senior leadership.
• Strong client service and relationship management skills, with the ability to provide timely, accurate responses and maintain high levels of client satisfaction.
• Excellent working knowledge of Microsoft Excel, including the ability to analyze financial data, perform reconciliations, and support reporting needs.
• Ability to conduct and lead high-level meetings with Senior Leadership, including reviewing at-risk clients monthly and presenting actionable insights.
• Strong interpersonal and collaboration skills, with the ability to work cross-functionally with payroll, billing, tax, and implementation teams.
• Ability to exercise sound judgment, maintain confidentiality, and uphold professional and ethical standards when handling sensitive financial and client information.

Education & Experience

• Bachelor's degree in finance, or related field or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, certifications, or job training programs).
• Minimum of three (3) years management experience required.
• Experience with back-office services and staffing industry is preferable.
• Proficiency with Microsoft Office software (Outlook, Excel, Word, PowerPoint) and accounting/ERP systems, with the ability to quickly learn new technologies and tools as needed.

Required Licenses And/Or Certifications

N/A

 Physical, Mental, & Communication Demands

Physical Demands:

• Sedentary Work: Primarily involves sitting for extended periods while working at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a keyboard, mouse, calculator, printers, and other standard office equipment.
• Mobility: Occasional movement within the office to retrieve documents, access equipment, or collaborate with team members.
• Visual Acuity: Ability to review payroll data, system screens, and written documentation accurately, with reasonable accommodation as needed.
• Lifting & Carrying: Minimal physical effort required; may include handling files or light office materials.

Mental Demands:

• Focus & Accuracy: Sustained concentration required to process payroll, review data, and ensure accuracy across multiple client accounts.
• Decision Making: Ability to make routine decisions using established policies, procedures, and guidelines.
• Attention to Detail: Consistently high level of accuracy needed when entering, reviewing, and validating payroll and HRIS information.
• Problem-Solving: Ability to identify errors, discrepancies, or system issues and take corrective action or escalate appropriately.
• Multitasking: Manage multiple client requests, payroll deadlines, and administrative tasks in a fast-paced environment.
• Stress Tolerance: Ability to remain calm and professional when working under deadlines or addressing client concerns.

 Communication Demands:

• Verbal Communication: Regular interaction with clients and internal teams to provide updates, resolve issues, and explain processes clearly.
• Written Communication: Ability to prepare clear and concise emails, notes, and documentation related to payroll, HRIS, and service requests.
• Interpersonal Skills: Ability to build positive working relationships and communicate professionally with individuals at varying levels of technical understanding.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.

Environmental Conditions

 Primarily will be an indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, and coworkers. Will work in various additional environments, including client offices, industry conferences, customer events, and training sessions. This means adapting to different settings and conditions regularly. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.

 Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
• Additional Compensation: [e.g., signing bonus, commission structure] if applicable

Required Licenses And/Or Certifications

PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred. .

 Physical, Mental, & Communication Demands

Physical Demands

Physical Demands:

Sedentary Work: Primarily involves sitting for extended periods while working at a desk or computer.

Manual Dexterity: Frequent use of hands and fingers to operate a keyboard, mouse, calculator, printers, and other standard office equipment.

Mobility: Occasional movement within the office to retrieve documents, access equipment, collaborate with team members, and navigate client sites, airports, hotels, or conference venues during travel.

Visual Acuity: Ability to review payroll data, system screens, and written documentation accurately, with reasonable accommodation as needed.

Lifting & Carrying: Minimal physical effort required; may include handling files or light office materials.

Mental Demands:

Cognitive Focus: Requires sustained attention and concentration to analyze complex HR issues, regulatory requirements, client data, and business scenarios

Decision-Making: Frequent use of logic, reasoning, and judgment to make timely, accurate decisions under pressure, tight deadlines, and competing priorities.

Problem Solving: Ability to perform root cause analysis, assess risk, and develop compliant, practical HR solutions across multiple industries and jurisdictions.

Adaptability: Requires mental flexibility to respond effectively to changing regulations, client needs, and business priorities in a fast-paced environment.

Confidentiality Management: Ability to process and safeguard sensitive, confidential, and legally protected information with discretion and professionalism.

Emotional Resilience: Capacity to manage stressful situations, conflict, and sensitive employee relations matters while maintaining composure and professionalism.

 Communication Demands:

Verbal Communication: Frequent interaction with clients, business owners, executives, employees, brokers, and internal teams via phone, video, and in-person discussions.

Written Communication: Regular preparation of emails, documentation, reports, policies, and system entries that require clarity, accuracy, and professional tone.

Comprehension & Presentation: Ability to clearly explain complex HR, legal, and compliancerelated concepts to audiences with varying levels of understanding.

Active Listening: Requires attentive listening to accurately gather information, assess concerns, and respond appropriately to client and employee needs.

Interpersonal Communication: Use of tact, diplomacy, and professionalism when addressing sensitive topics, managing escalations, or delivering difficult messages.

Documentation: Ongoing requirement to accurately and timely document client communications, recommendations, and outcomes within designated systems.

 Environmental Conditions

This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, inperson collaboration and meetings, and minimal exposure to physical hazards. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.

 Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

 This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.