Accounting Assistant III

Responsible for receiving hard copy or retrieving online contracts, and mapping contract specifications to the Banner Student System; invoicing and collecting payments for Third Party accounts, which includes military and ROTC programs, federal, state and local agencies, foreign embassies, college savings programs, university service providers, etc.; reconciling accounts to outstanding invoices; communicating and corresponding with sponsors, work study employers, service providers, students, parents and employees; maintaining digital and hard copy files of contracts, invoices and correspondence; setting up exemptions for  graduate level scholarships, employee/dependent tuition waivers and ROTC room and board scholarships offered at Tulane.

• Technical Proficiency — Working knowledge of Microsoft Office Suite, including Word, Outlook, and Excel, with demonstrated ability to perform data entry, basic reconciliation tasks, and account tracking.

• Analytical & Problem-Solving Skills — Ability to analyze account data, identify discrepancies, and resolve reconciling items with clear documentation of actions taken.

• Communication & Customer Service — Proven ability to communicate clearly and professionally in both verbal and written formats, handling sensitive financial inquiries from students, parents, sponsors, and military contacts across all communication channels.

• Learning Agility — Demonstrated ability to proactively seek out information and learn new software, systems, and processes independently, adapting quickly to enterprise platforms and evolving sponsor requirements.

• Attention to Detail & Accuracy — High level of precision in data management, fee assessment, invoice generation, and financial documentation, maintaining audit-ready records at all times.

• Independent Work Management — Manages workload with minimal supervision, balancing multiple concurrent priorities and deadlines across billing, reconciliation, customer service, and exemption processing functions while maintaining accuracy and follow-through.

REQUIRED EDUCATION AND EXPERIENCE:

• High School Education — High school diploma or equivalent, demonstrating foundational academic preparation and the ability to perform essential administrative and financial tasks.

• Relevant Accounting Experience — Minimum of two years of experience in accounting, accounts receivable, billing, or a closely related financial operations role.

PREFERRED QUALIFICATIONS:

• Higher Education Systems Experience — Prior experience with university-specific platforms such as Banner Student/Receivables, Cognos, TouchNet, or Appworx, or demonstrated ability to rapidly learn enterprise student information systems.

• Advanced Excel Capabilities — Experience with VLOOKUPs, Pivot Tables, data validation, and complex formulas for large-scale data analysis and reconciliation.

• Third-Party/Sponsor Billing Experience — Direct experience processing contracts, billing authorizations, or purchase orders from military programs, government agencies, foreign embassies, college savings programs, or corporate sponsors.

• FERPA & Compliance Awareness — Familiarity with FERPA, data privacy regulations, and/or NCAA compliance requirements within a higher education or similarly regulated environment.

• Process Optimization & Reporting — Experience using productivity tools to streamline workflows, such as mail merge for mass sponsor communications, standardized templates for invoicing, or extracting data from core systems for departmental reporting.

• Associate's or Bachelor's Degree — Degree in business, accounting, finance, or a related field, reflecting advanced preparation for the analytical and financial responsibilities of the position.