Accounting & HR Generalist

Job Summary

At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.

As the Accounting & HR Generalist, you will be responsible to coordinate and administer on various financial and human resource activities, including but not limited to, accounts payable, payroll, recruiting, employee relations, and systems to aid in the required processes including retention and motivation of employees. These processes will be in accordance with the Uniform System of Accounts (USALI), government laws and regulations, as well as OTH Hotels Resorts policies and procedures.

Job Responsibilities:

Human Resources Support

• Advocates the Open Door Policy by assisting the properties' leadership through clear, calm and direct oral and/or written communication, in accordance with the guidelines established by OTH Hotels Resorts.
• Bring all financially sensitive related information to the attention of the General Manager and Regional Director of Finance in all instances to limit liability.
• Process HR forms and respond to written and oral inquiries regarding personnel items in a timely manner.
• Work with Regional HR Manager for the monthly calendar events and employee relations items.
• Assist in management of employees’ daily activities and responsibilities, including disciplinary meetings, terminations, and investigations as appropriate.
• Maintain accurate electronic personnel files in accordance with company policies and retention requirements.
• Perform special projects as assigned.

Employee & Manager Support

• Respond to routine employee and manager inquiries related to policies, onboarding steps, payroll timing, benefits enrollment, and general HR processes.
• Route employee relations matters, complaints, or sensitive issues to the Regional HR manager and General Manager.
• Assist with preparing standard HR communications and employee correspondence.

Recruiting and Onboarding Support

• Support recruiting and onboarding processes in coordination with Regional HR Manager and property leadership.
• Assist with onboarding invitations, background check coordination, and I-9 documentation tracking.
• Monitor onboarding task completion and follow up with managers and new hires as needed.
• Serve as a point of contact for new hires with routine onboarding questions.

Accounts Payable

• Responsible for any emergency on-site check writing needs according to OTH policies and procedures.

Payroll Processing

• Responsible to collect and send to OTH Centralized Accounting the weekly tip reporting for outlets, valet, and banquets.

Monthly Close

• Responsible for completing the Month End Checklist with the supporting documentation to OTH Centralized Accounting.

Job Requirements

Education: Four-year college degree or equivalent /education experience.

Experience: Accounting and HR experience is preferred with a minimum of two (2) years in the hospitality industry. Previous supervisory/ management skills preferred.

Skills and Abilities:

• Knowledge of Microsoft Office, including word, excel, outlook, PowerPoint.
• Experienced with Dayforce and/or other payroll systems.
• Ability to write and communicate professionally.
• Must be hospitality oriented and possess the ability to work under pressure.
• May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

What Makes Us Different

Unscripted Hospitality is more than a service philosophy—it’s a culture of care, empowerment, and personal connection. We trust our team members to act with heart, to notice the little things, and to make decisions that elevate the guest experience without needing permission or a checklist.