Accounting & Administration Support (Part-Time)

Bylands Nurseries Ltd. is a producer of premium plants offering one of the most diverse and complete mixes of hardy plants available in North America. Over the past 60 years, Bylands has been recognized with numerous industry awards for outstanding business practices and environmental stewardship.

Our Culture of Excellence supports our Vision (Enhancing Lives With Plants). We are a cohesive team that communicates enthusiastically to brainstorm solutions and act swiftly to help each other. We take ownership & accountability for decisions made with integrity. We approach each day feeling empowered and looking for ways to continuously grow, improve & adapt. We prioritize the quality & service we provide to our customers.

This is a permanent, part-time position earning $25.00/hr working approximately 25-30 hours per week with flexible start/finish times.

Job Description

Our Accounting & Administration Support role is accountable for ensuring accurate financial administration, efficient office operations, and responsive customer support that enables Bylands Nurseries to operate effectively.

• Ensures accurate & timely administration of Accounts Receivable by processing payments and credits, issuing monthly statements, administering customer credit applications, and maintaining effective customer communication to resolve outstanding accounts.
• Ensures accurate & timely administration of Accounts Payable by processing invoices, preparing weekly payment runs, and resolving account inquiries with vendors.
• Maintains accurate credit card records & supports financial controls by completing monthly reconciliations and resolving incomplete documentation.
• Provides a professional & responsive first point of contact for visitors, customers, and incoming inquiries, directing requests appropriately & supporting timely resolution.
• Supports a positive customer experience by assisting with CFT inquiries, account information, and payment processing.
• Supports efficient daily office operations by coordinating mail, parcels, couriers, office supplies, and servicing of office equipment.
• Provides reliable administrative & scheduling support to the President and COO, including appointment coordination and other administrative requirements.
• Supports effective coordination of meetings and business travel by organizing boardroom bookings and assisting with travel arrangements.
• Provides responsive administrative support across Sales and Shipping to maintain accurate information and efficient workflow during seasonal demands.

Qualifications

Education & Experience:

We recognize that strong candidates may come from a variety of backgrounds. Formal certifications are an asset, but not required. Experience in the following environments is especially valuable:

• Administrative or Accounting education, or equivalent experience
• 2+ years of relevant experience

Core Competencies: Accountability, Growth, Integrity, Quality & Adaptability

• Attention to Detail, Accuracy
• PC Proficient (Microsoft Suite, company specific software)
• Professionalism, Resilience & Initiative
• Time Management & Organization Skills

Additional Information

Bylands is a seasonal business, and this role reflects that rhythm. During our peak spring season, customer visits, phone inquiries, and administrative demands increase significantly. The successful candidate remains organized, accurate, and composed as priorities shift while consistently providing responsive, professional support to customers and colleagues.