Job Summary:

The Human Resources/Payroll Manager develops, implements, and administers all HR policies and procedures. This position will provide leadership, planning, and oversight of all HR programs and ensure that the programs support and reflect the company’s strategic objectives. This position partners closely with leadership, makes recommendations regarding a broad range of staffing and personnel matters, and executes accordingly.

Essential Job Duties and Responsibilities: (Additional duties as assigned)

• Provide professional human resource support in a variety of areas to include employment, payroll, safety, employee relations, benefits, compensation, unemployment and worker’s compensation, and training.
• Oversee the Company’s talent acquisition strategy. Consult and develop the management team to utilize a variety of recruiting channels to creatively source top talent in support of the organization’s growth. 
• Maintain a robust pipeline of talent for current and future hiring needs.
• Develop and implement recruiting strategies using diverse techniques and channels which include advertising, employee referrals, and recruitment efforts to proactively find qualified candidates. 
• Develop a process of screening applicants which may include phone screens and/or in person interviews to assess candidate qualification and cultural fit. 
• Improved outcomes in talent acquisition will be measured by tracking to lower turnover rates. Goals will be established for target turnover levels, and monitored continuously. 
• Provide staffing support to all departments on successfully recruiting qualified candidates for open positions, and coordinate pre-employment testing such as background checks and drug testing.
• Oversee HR documentation and records, including employee personnel files, processing onboarding and off-boarding paperwork, recording changes in job classifications, salary increases, etc.
• Oversee the Company’s payroll process and procedures and manage the payroll coordinator. 
• Develop and implement human resource policies, update Company Employee Handbook, as well as support key HR initiatives across all locations.
• Identify and handle employee relations issues quickly and decisively while exercising strong judgment and discretion and partnering with other stakeholders as appropriate.
• Coach, counsel, and guide employees and managers through any employee related issues, balancing organizational and individual needs.
• Develop and/or implement management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
• Manage all employee leaves, worker’s compensation claims, and unemployment claims.
• Knowledgeable on compensation and benefit regulations and maintain a proactive and positive relationship with broker, insurance vendors, and other external partners.
• Administer employee benefits program, including open enrollment.
• Keep abreast of existing and new employee relations laws and policies to assure clarity of interpretation and compliance with all laws and regulations governing employment.
• Work with the leadership team to promote corporate values and culture.

Required Experience and Education:

• Bachelor’s Degree in human resource management, Business Administration or related field required
• Master’s degree or MBA desired
• Ten (10) years of experience in Human Resources with at least five (5) plus years at the management level
• Certification in Human Resources preferred (SHRM-CP/SHRM-SCP and/or PHR/SPHR)
• Current knowledge of State and Federal employment law, including experience with practical application and interpretation of employment law
• Experience as a key member of a leadership team

Additional Requirements: 

• Valid Driver License.

Location:

Ithaca, NY Corporate Headquarters with travel to other dealerships including the Syracuse, NY and Grand Island, NY markets occasionally

Required Skills and Attributes:

• A strategic approach to HR with a demonstrated history of aligning a company's HR policies with its business objectives
• Knowledge of all aspects of HR including talent acquisition and retention, HR risk and compliance, performance management, compensation and benefits, employee relations, organizational development, workforce planning, employee learning and development, conflict resolution, coaching and facilitation
• Problem analysis and resolution at both strategic and functional levels

• Strong interpersonal and communications skills and the ability to understand and handle sensitive and confidential information
• Ability to prioritize and organize work in a multitasked environment
• Outstanding verbal presentation and facilitation skills
• Must have the ability to conduct training
• Must have the ability to act and perform exemplary work independently
• Must possess strong interpersonal skills with the ability to work with multiple business partners at all levels
• Must be able to engage employees successfully and positively
• Must have the ability to conduct employee investigations when needed

Equipment, Machines and Software Used:

• Computer software: Microsoft Office to include Word, Outlook, Excel, and PowerPoint

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, use hands, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
• Mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading.

Physical Exertion:

• Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Light exertion can involve sitting, walking and/or standing most of the time.

Environmental Conditions:

• Work is performed in an office setting. 
• Occasional weekend and evening hours are required.

Hazards and Safety Precautions:

• Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
• Safety Precautions:Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.

Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.