Compliance Manager

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

COMPLIANCE MANAGER

Job Location: Division of Employment and Rehabilitation Services (DERS) Quality Assurance and Integrity Administration (QAIA) 1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details: Salary: $22.8671 - $32.4840/ hourly ($47,563.56 - $67,566.72 annually) Grade: 22 Closing Date: Open until sufficient resumes are received

Job Summary

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov ; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. DES is seeking an experienced and highly motivated individual to join our team as a Compliance Manager with the Quality Assurance and Integrity Administration (QAIA). This position is responsible for work of considerable difficulty, including the tracking, monitoring and analysis of case assessments, with a focus on actions associated with DERS programs that include but are not limited to the Office of Apprenticeship, ETPL, RSA, WOTC, Rapid Response, and other required and core partner programs under WIOA. The position will, initially, supervise a staff of seven team members. Travel is required to attend off-site meetings, trainings, or conferences, etc.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties

Essential Duties and Responsibilities include but are not limited to:

• Coaching, counseling, mentoring, and training subordinate personnel
• Completing analysis for Administration or Executive Management pertaining to compliance outcomes and case management accuracy
• Correcting application and interpretation of program requirements contained in Policy, Statute, and Rule
• Facilitating work group sessions
• Developing streamlined standards of work and procedures to increase and improve outcomes
• Collaborating with the DERS/DES and/or external partners and stakeholders to ensure compliance with federal and state requirements

Knowledge, Skills & Abilities (KSAs)

• Knowledge of advanced leadership and management practices, sufficient to guide and direct subordinate staff
• Knowledge of Federal and State rules and regulations governing federally funded programs, policies, and procedures
• Knowledge of Unemployment Insurance rules, policies, and procedures
• Knowledge of review and evaluation tools and/or processes
• Skill in monitoring or compliance reviews and development of result/response communication
• Skill in using automated programs for research, analysis, and work management
• Skill in producing statistical and other reports
• Ability to communicate both orally and in writing at a high level
• Ability to accurately read, understand, and interpret complex issues, laws, rules, regulations, policies, and data

Selective Preference(s)

The ideal candidate for this position will have:

• At least two years’ experience as an audit supervisor, manager, or equivalent.
• Data analysis and compilation, formal written communications, white or position papers.

Pre-Employment Requirements

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

Benefits

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us

For questions about this career opportunity, please contact Myranda Carrasco at (623) 633-2767 or email MyrandaCarrasco@azdes.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (623) 633-2767 or emailing MyrandaCarrasco@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.