Payroll Implementation Specialist - Basic Payroll

Overview

BASIC Payroll is seeking a Payroll Implementation Specialist to join our fully remote team. We provide high-touch payroll services to businesses across the country and are proud of our long history of delivering innovative, client-focused solutions in the benefits space. As a Payroll Implementation Specialist, you’ll play a key role in welcoming new clients and setting them up for success. You’ll manage the end-to-end onboarding process, from initial setup through processing payroll, in a collaborative and fast-paced environment. This includes configuring client accounts in our payroll system, collecting and reviewing required documentation, importing employee data, and ensuring all information is accurate and ready for payroll production.

Who are you? You thrive in a role that offers variety and keeps each day interesting—there’s truly no room for boredom here. You’re a highly professional, dependable self-starter who excels with autonomy and finds your rhythm in a remote work environment. With customer service as one of your greatest strengths, you enjoy partnering with clients and thoughtfully working through complex challenges. You’re known for your strong organizational skills and your ability to consistently meet deadlines.

Qualifications

Qualified candidates will possess:

• At least one year of experience working with payroll, time and attendance, or human capital management systems.
• Working knowledge of multi-state and local taxation, including multi-state garnishments.
• Strong computer skills, with proficiency in Excel and comfort working across multiple systems.
• A bachelor’s degree in accounting, finance, or a related field is preferred; equivalent professional experience will also be considered.

Position Responsibilities

• Act as point of contact during New Client Implementation.
• Manage new client setup from initiation to completion effectively and efficiently based on client needs, expectations and deadlines
• Gather and evaluate data to ensure the payroll is processed accurately and within proper guidelines and laws.
• Train clients on the software and help them gain confidence and proficiency in all new systems.
• Manage workflow through the first payroll period to ensure all payroll transitions are process accurately and timely.
• Work independently and balance 5-10 setups on going at a time.
• Resolve client/system problems by collecting and analyzing information, troubleshooting issues, and offering solutions with timely responses.
• Establish and maintain superior relationships with clients.

Benefits Overview

Voluntary Benefits:

• Medical, Dental, Vision, FSA, Voluntary Life, LTD, 401(k), merchant discounts

Core Benefits:

• Basic Life (with AD&D), PTO, Holidays + Floating Holidays, STD, EAP, Paid Volunteer Hours, Paid Innovation Hours

Core Competencies

Drive Action and Results

• Take on new opportunities with enthusiasm
• Achieve results even in touch circumstances
• Take personal accountability for decisions and actions

Adapt to Change

• Operate effectively when things are uncertain
• Proactively acquire and evaluate information and adapt approach to match shifting demands and situations.
• Rebound from setbacks

Embrace Innovation

• Create new and better way to approach challenges and develop solutions
• Learn through experimentation
• Encourage feedback and seek opportunities to work better/smarter/faster
• Show personal commitment and take action to continuously improve

Create Diversity and Foster Collaboration

• Activity bring, seek, engage and honor diverse perspectives
• Identify and address barriers to inclusion to ensure equity and center belonging
• Work collaboratively and build partnerships to meet shared objectives.

TASC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify.